Planet Hollywood Resort and Casino Resort - Page 7

I did not like the length of travel to get from the parking garage to the hotel room. Passing throughout the Desert Passage can become very tiring. I would have preferred a more direct entrance to the hotel rooms.

Everything at the hotel was really nice even though the hotel was going under a renovation.

This hotel made me feel entertained: The Aladdin hotel had a huge indoor shopping mall that was really nice and it had lots of shops and restaurants to keep everyone entertained.

Due to the remodeling project I experienced some difficulties going in and out of hotel from valet parking and also in locating the reception area.

Centrally located on the Strip, the Aladdin hotel, though older, is a very nice hotel. It was recently renovated. The casino was adequate, though not as nice as others. However, some very nice casinos are within walking distance. I highly recommend it for anyone not looking for very fancy accommodations, though the Aladdin hotel is above average.

We had a problem with the room but when we told the staff that it was our honeymoon and we did not want a smoking room they upgraded us to a really nice room for no cost. It was the nicest room I have ever been in and the staff was just great. I would go back in a heartbeat. Other customers just have to remember that the hotel and casino is having work done but it is still a good hotel.

This hotel made me feel secure: Our room had double doors that you had to have a key card to and that led to another double door that you also needed a key card to get into.

There was too much construction going on and it was confusing getting around the construction. I would not have booked if I knew this was going on.

There was some construction going on while we were there but the whole experience was very good.

The rooms need updating and they need to be larger. The bathroom needs updating, too. The location is great. The casino was in a process of remodeling.

The room was great, the beds were comfortable and the shower and the bath were luxurious. I loved the Middle Eastern decor and the casino was very friendly. The only problem was all the renovation that was taking place disturbing the foot traffic.

This hotel made me feel relaxed: The service staff was extremely friendly. They offered advice on how to spend my time and money during the stay in Las Vegas.

The Platinum upgrade room was solid. The Starwood check in desk was very helpful and expedited the process. It was not too bad at all. I would stay there again.

The location was great and the room was very comfortable. My only problem was that the casino had no free entertainment.

The hotel was very nice and everything exceeded my expectations except the bed.

The hotel was very nice and decently priced.

The hotel was undergoing renovations. It really had come a long way since my last visit.

The hotel was undergoing remodeling and it felt that way. I wished the quality of the service to be better.

The hotel was in the middle of remodeling and major construction and we were not told that at booking.

Wow, had I known my experience was going to be this bad, I would have happily spent more to stay elsewhere.

My wife and I were hounded by the new Planet Hollywood timeshares. They are camped right outside the elevator which serviced our room. So we could not get to our room or from our room without passing these people. The word "No" isn't sufficient for them and they would follow us a few feet to continue their pitch. Complaining to Aladdin management worked well. (And by "worked well", I mean was completely useless)

They told me that the "Planet Hollywood" timeshares were not affiliated with "Planet Hollywood" and that I would need to go to the Westgate kiosk to speak to their management. Uhh, what? Not affiliated? They're wearing Planet Hollywood shirts! Oh, and their kiosk is cleverly labeled "Guest Services".

In the middle of complaining to the Westgate kiosk, the girl actually asked me if I've seen their presentation yet. I left with no resolution, and some extra $65 charge on my credit card. Thank goodness for credit card disputes, and the abundance of other hotels in Las Vegas.

The hotel was ok. It was a good place to lay our heads down.

This hotel made me feel important: They acted like they were glad we were there to spend our money and stay for a few days.

It is a very nice hotel and the rooms are excellent. The Italian restaurant was not the greatest, especially for the price.

This hotel made me feel excited: It was very nice and it provided an excited atmosphere.

The location is perfect, the room is clean and of a good size. There is a charge to use the internet service.