As you pull up Harbor Magic Drive and pass the Power Plant entertainment complex and the National Aquarium, you'll realize just how... more »
As you pull up Harbor Magic Drive and pass the Power Plant entertainment complex and the National Aquarium, you'll realize just how fabulous the Pier 5 Hotel's waterfront location really is. Step inside the three-story atrium lobby and gaze in wonder as vaulted ceilings kiss gem-toned walls and plush velvet couches welcome the weary legs of urban explorers. The Pier 5 Hotel is an enthralling blend of comfortably hip designs, vibrant colors and some gorgeous harbor views.And with two of the city's best restaurants Ruth's Chris-Pier 5 and McCormick & Schmick's off the hotel Lobby, its no wonder the Pier 5 Hotel is considered a destination in itself.
Orbitz
51 year old with a luxury budget, traveling for leisure
This is a public apology to Ms. Osborn who posted the previous review. I am the General Manager of the Pier 5 Hotel in Baltimore and my Revenue Manager has spoken with Ms. Osborn regarding the incident. We do in fact have her son's reservation and always have, and we will coach the Front Office Assosiate who was unable to locate the reservation in our system. Obviously there is additional training opportunity and we appreciate Ms. Osborn's feedback.
female with a moderate budget, traveling for leisure
this hotel lost my family's reservations for my son's wedding reception. i was frantic, as you can imagine because we are from out of town. and after all this, the front desk manager hung up on me. DO NOT rely on this hotel for an impt. event.
i moved my $2,100 worth of business to Waterfront Marriott.
i write this 1 week before the wedding. i call the Waterfront Marriott daily to see if they still have us "reserved". they understand & are very nice.
This hotel is in a great location for
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Posted Nov 13, 2008
Okay
This hotel is in a great location for most of the area attractions.....acquarium, Nat'l science center, ESPN Zone, great restaurants etc. Front desk people are very nice and will try to help you with any concerns you may encounter. Decent...
I liked everything about it, but mostly
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Posted Sep 05, 2008
Excellent
I liked everything about it, but mostly harbor view and comfortable bed.There was nothing to dislike. This was a great boutique hotel. Lobby was colorful with modern furniture that was very comfortable. Staff was very helpful and friendly. I had...
Location, restaurants and the hotel
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Posted Aug 28, 2008
Good
Location, restaurants and the hotel staff was extremely accommodating.The bathroom could have been cleaner as well as the bed spread. The only thing I did not like about the hotel was the fact that our room overlooked the air-conditioning vents and...
Location was amazing.Breakfast was a
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Posted Aug 21, 2008
Excellent
Location was amazing.Breakfast was a little hard to find - but once asked it was cool. WOW! Amazing hotel - I brought my wife along on a recent business trip - we were both amazed. Just walking into the lobby is breath-taking. She went to a free...
Absolutely ideal location.Parking a bit
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Posted Jul 24, 2008
Excellent
Absolutely ideal location.Parking a bit tricky, took a while to get into lot. The Pier 5 hotel is a great place to stay if you're looking for a nice hotel in the ideal Inner Harbor location in Baltimore, MD. My husband really enjoyed our stay there, ...
Great location.Gave us rooms over
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Posted May 28, 2008
Mediocre
Great location.Gave us rooms over boiler and try to add charges once we got there. This hotel is in a great area, but they charged all of us extra 10.00 a day for use of internet, phone calls, bottle water and other facilities.
Fantastic location.No on-site gym.
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Posted May 08, 2008
Excellent
Fantastic location.No on-site gym. Couldn't ask for a better location. The afternoon crab and truffle sessions were a great treat, as was the concept of two daily complimentary bottles of water in your room. Unique, calming ambiance. Plus, having...
Friendly staff, clean and spacious
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Posted May 07, 2008
Excellent
Friendly staff, clean and spacious rooms, nice ambiance.$9.95/day unexpected charge for internet/water, nonnegotiable. Top notch staff, clean and spacious rooms and common areas, on-site restaurants are fantastic, convenient to everything! We walked ...
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