Peppertree Ocean Club - Page 1

We drove for 10 hrs. thinking we had reserved an ocean front room, only to be placed in one of three rooms in the resort that does not even have an ocean view. We were told that was the only room available, even though the vacancy sign was on plus a banner was displayed advertising vacancy. It was very obvious the resort had many vacant ocean front rooms, but one could explain why we could not have one even though we had reserved it earlier (we thought).

The room we had was clean but old and rundown with a nice view of the parking lot. The employees were courteous, though not helpful. The manager evidently was too busy to be bothered with something so minor.