Peppermill Hotel Casino Hotel - Page 2

The quality and the comfort are down since the construction started.

The hotel was nice and my room was very nice. The wake up call was on time and the shuttle to the airport was excellent.

It was easy to get to. It was a clean, friendly and fun hotel and casino. It had exceptionally and genuinely nice employees and excellent restaurants with great atmosphere and service. The hotel was nice, well appointed, clean and the rooms had an atmosphere of their own.

This hotel made me feel comfortable: The employees seem to genuinely want to help. Everyone is very friendly. The casino floor is very clean.

The Peppermill hotel was fine. The room was comfortable and quiet. The food was good. The hotel facilities were fine.

The hotel was used as a convention site. The only negative was that smoking was allowed in the bar and the casino.

We love the free live evening entertainment, the bands are always great! We've stayed here my times and always enjoy ourselves. The rooms are very nice and the service is good. We actually prefer this hotel over the Atlantis.

Don't Believe the HypeHAPPY PLACE TO VACATION. The Peppermill Hotel in Reno failed to meet my expectations. Their website did a great job of marketing the hotel, but they should spend more money on improving the pool and interior decoration. The Island Buffet was average.

Marketing is better than the hotel. I gave the Peppermill a try on a trip to Reno for New Year's because I had seen all the billboards, the banner ads online, the top 10 rating from MSN, etc. I got there to find the place large in size but small on fun. It was New Year's and despite the fact that the only room they could give me was in the Annex (yuck), practically nobody was in the place having fun. I followed the crowd and hopped in a taxi and went to Harrah's instead. Peppermill has potential, but the place I saw was dark, a bit dirty, devoid of fun crowds, and didn't have any sort of buzz in the air. Also note that the location is way far away from the heart of downtown Reno.

HAPPY PLACE TO VACATION. Everyone we came into contact with from the shuttle driver to the chambermaid was pleasant and seemed to really enjoy making our stay as enjoyable as possible. This is what makes a place exceptional, somewhere you want to return as often as possible. Rooms were clean and odor free. All employees were able to answer any quetions you might have. You didn't fee you were inconveniencing anyone when you stopped them for directions. What a pleasure!

My experiences with the hotel were excellent, however I did encounter a rude waiter at one of the restaurants. It was excellently located. The employees were on the over all pleasant and helpful. The atmosphere was very pleasant.

This hotel made me feel secure: There seemed to be plenty of employees watching and just being there. Plus pass cards were needed for most areas.

I have always been treated very well at the Peppermill. The accommodations have been very good. I participate in the players club and they always reward us for our play, not to mention the gaming is moderate and I usually win a little or sometime a lot (to me). I have been offered free rooms and dining so I always stay with the Peppermill during my trip to Reno...

It’s a good value. It’s a nice hotel and casino.

The room rate was high considering it was undergoing remodeling at the time of our stay.

We experienced problems in our room due to construction taking place at the hotel. The Assistant Manager upgraded our room to a suite at no additional cost and we were very pleased.

This hotel made me feel extravagent: Being upgraded to a suite was a real treat for us. The posh atmosphere and comfort of our room was beyond what we expected.

We go on vacation to various places for a week and this one we believe was the best that we have traveled to. We usually stay at very nice locations but we were very happy with our room and how beautiful the hotel was and helpful the staff was. We had no complaints what so ever.

This is a fine hotel/casino. I enjoyed the room, the service, the food, and liberal slots. Everyone was friendly and helpful. As I read some of the other comments in this report I cannot believe that we stayed at the same place! I have stayed at three other Reno casinos/hotels and prefer the Peppermill by far.

It was beautiful and very clean. Everyone was really nice to us and they treated us special.

The Peppermill hotel in Reno has great accommodations, fine dining and a friendly staff. They offer a wide variety of rooms at value prices one can afford. Their rewards program is one of the best.

This hotel made me feel excited: They made me feel excited by offering free nights and value meals.