Give this one a miss. Where to start? This place was revolting. I took my mother to see London for the first time; she had travelled from Cape Town and was excited to visit our Capital. At the hotel reception, there was some confusion over the booking, and the clerk expressed annoyance over how much I'd paid on the internet, compared with the walk-in-off-the-street rates, and how much cut the hotel received (and he later used this as justification for why we should tolerate lousy, dirty facilities). In the first room the main light was broken, there was no cold running water, the toilet seat was broken and lying on the floor (and the clerk accused us of breaking it!), the shower was filthy, and the kettle cable didn't reach the socket - had there been any cold water to fill it, we would have had to have boiled the kettle on the carpetted floor. We requested an alternative room, and only after a huge argument with the rude and abrupt night clerk (mostly because he was angry that the he'd had to call someone out to fix the toilet set and light), we were given an alternative room. In this second room, the bathroom was disgustingly filthy (it didn't look like it had been cleaned - ever), the plumbing was rusty, the cream-coloured shower curtain was grey-brown with dirt, there were bare electrical wires in the bathroom, the toilet regularly overflowed on to the floor, the bath plug didn't fit the bath or basin, the room overlooked a main road (30 mph zone) and the window didn't shut so the room was permanently noisy, the bathroom and bedroom floors were dirty (after a shower you had to wipe the floor dirt off your feet before getting into bed), the curtains were only partially fixed to the rail so a lot of light came in at night, and again, the kettle lead was so short that you had to boil it on the floor and this time the plug socket was under the bed, so you had to boil the kettle under the bed! Elsewhere in the hotel, the carpets on the stairway were so frayed and coming away from the stairs as to be a trip hazard, and corridor and exterior Fire doors were permanently propped open. The inclusive breakfast offered the vast selection of bread (or toast) and cornflakes. With optional butter, jam and processed cheese. Coffee, tea and orange cordial (yes, cordial, not so freshly squeezed) rounded off the gourmet selection. As for the locality, there were no nearby restaurants, other than fastfood businesses (and not even fastfood chains), and as two females we felt very unsafe walking around in the area; there was even a shooting further down the street, just to round off the experience. At the front of the hotel was an English Tourist Board sign; I can't find this hotel on the ETB's website - the sign looked pretty old, so hopefully the hotel is no longer on their "recommended" list - but if it still is, I don't know how they can put their name next to this hotel. The hotel's website says "your journey to London will start with an experience that you won't forget - for all the right reasons of course!" - well I certainly won't forget this one, and for none of the right reasons, of course!