People - Pleasant, Friendly, Not well trained to be service oriented
Food - Tried 4 restaurants:
The Villa - good service, low cost, low quality food.
The Rib Joint - good service, good food, reasonable prices.
The Galaxy - poor service, poor food, overpriced.
The Steakhouse - poor service, overpriced, low quality food.
Rooms (Non-smoking rooms)
First night - Room was smoky, thought maybe someone had smoked in it recently. Next morning had housekeeping spray and deodorize room.
Second Night - Smoked had seeped into room and thus deodorizing was to no avail. Room was extremely noisy from Casino (4th floor with window overlooking casino) Moved in middle of night to higher floor.
Third night - lightly smoky, quiet, slept okay
Casino - slots and tables have mostly low limits, this casino has the most penny and nickel slots I have ever seen in one place, low income gamblers (enough to want to make you stop paying taxes)
This hotel is a smokers delight.
Staff is pleasant but not service oriented.
Casino attracts a low income crowd, thus the lack of need for service.
There is no need to supply high quality food or service to the crowd that patronizes this casino.
If one is looking for a higher quality casino stay in Mississippi, they should try the Gulf Coast.