Park Hyatt Beaver Creek Resort and Spa

Sorry but these other reviews seem to be a completely different hotel. We visited here March 22-March 28 2008 and the place was great. Staff was very helpful from the ski valet to the front desk to the dining. Many charming staff from all over the world. We have four kids so experienced a little bit of everything from the kids camp, to the concerige etc. Rooms were very nice, beds great. Only two minor complaints one that the suite we had did not have the dishes cleaned daily, and that at one point other children were playing in hall with obviously no parent awareness of the noise level. Food was good to very good. The breakfast was particularly good.

This place was truly a great place to stay. Very hidden away and we went in Oct. and it snowed and just beautiful. From check-in to check-out they have everything. You go outside and you have a village of stores and restaurants. You never need your car. In the winter months it is for skiers, and is 850.00 a night, but when we went it was 169.00. Great beds and you must eat at the Dusty Boot. Very casual. Fire at night to sit around and ice skating in front of the shops.

The hotel is in a great location and the rooms are beautiful, but the staff was very hard to deal with. The maids started cleaning around 7 am, not a big deal, until they started yelling at each other down the hall. I put up the "Do not disturb" sign on the door and they still tried to come in twice before 9 am. Good thing they have a chain on the door. Room service took way too long, and the woman working the front desk was very rude.

This is not what I've come to expect from the Hyatt.

This was our third stay at the Hyatt in Beaver Creek. Things have changed and not for the better! The front desk staff was terrible to deal with. We paid for one room, but got booked into a much smaller one. The manager refused to do anything about it. The front desk was rude when we tried to deal with the obvious mistake. The renovation work is very poorly planned and they downplay it significantly when you are booking the reservation. Basically, just about everything is closed or seriously affected. We have had two great trips prior, but apparently things have changed quite a bit. I talked to one of the bellmen and he said that the manager is getting a ton of complaints and I guess fed up with guests. It sounds like they are not handling the renovation pains very well. I'd suggest you stay somewhere else until things get back to normal here.

Beaver Creek is just beautiful. It can be summer or winter and the area is just great. There is always something to do. The Hotel is so centrally located that it allows you to take advantage of everything. The rooms are big and comfy. The staff is very helpful. The room service is fast and the food is very delicious. I cannot wait to go back to this hotel. The newly redesigned spa is an additional plus. The service there is plain superb!