Paris Las Vegas Resort - Page 2

Beautiful room, friendly and helpful staff, fun atmosphere. Everyone was super courteous and our room was spotless. The only complaint...the pool is really, really cold, even in the middle of the summer. Other than that, there are excellent restaurants on site and cute boutiques for browsing. Great experience!

We stayed at the paris hotel in Vegas in October of 2007 this is a beautifull hotel as is all hotels in Vegas. you have to stand in line to get something to eat at any of the restraunts or small shops that serve food so get there early. We got free tickets to three shows for going to listen to a sales pitch for the condo's they are building there. I hate to see the hotels leave just to build condo's. I love Vegas but its waaaaay to expensive. I recommend the Paris hotel.

We were lured to Paris Las Vegas by it's smaller size, and by online reviews which raved about the service and quality of the rooms. Sadly, neither is true of this hotel/casino. Here's a list of our problems in a short 2 day stay.

1. Not so sweet suite - We asked to upgrade from the standard room to a suite, we were told that we could do that for just $85.00, which seemed like a deal because we were told the standard price for the suite was $550.00 per night. We were slightly disappointed in the size when we opened the door, for a suite it's the smallest one I've ever seen. In fact, it's not even as large as a large regular hotel room in many hotels. Add to that fact the small 25" non digital useless TV, and we were glad that most of our entertainment would be outside the room.

2. Holy bedsheet Batman! That's right, holes in our bedsheets. The first set was fine, but when they changed the sheets they put on sheets with holes in them, large enough holes that my wife's toes got caught in one as she slept, lol. If these are the sheets for the 550 a night room, I wonder what the standard rooms get, plastic tarps?

3. Shocked again - The outlet by the sink in the room tripped it's GFCI breaker any time something got plugged into the bottom plug.

4. We wanted to see a show in the hotel during our stay, so we went to the shows and tours desk when we first arrived. We were informed that the cost of the show was $58.00 per person, and no discounts were available. We told the person we would wait and come back, she informed us that we'd better hurry because the show sells out quickly, we distinctly got the feeling of a hard sell being pushed. We went back to the same desk a few hours later, a different person was working, and we inquired if show tickets were still available. She said they were, and she asked if we were staying at the hotel. When we said yes she said we get a discount of two for one.

5. Our second night no turn down service, no towels were picked up, no nothing.

6. Worst of all, when we presented this same list to the front desk as we checked out, it was blown off completely. The clerk said "I'll pass it along to the manager". No apologies, no nothing.

Not only will we never stay at Paris Las Vegas again, we'll probably never go to Vegas again at all due to this experience. The only good thing was that we only lost $6.00 in their casino!

The hotel itself is a picture perfect setting in the middle of the Las Vegas strip, Paris at night is particularly lovely and the staff couldn't have been more accommodating. We arrived during a busy time and we were welcomed into the group travelers line and were quickly and efficiently check in and routed to our rooms, from there we were met with nothing but personal and friendly service. In this day and age what passes for service is usually quite shabby, but at Paris the service is what we remember as efficient and courteous.