We gave them our credit card number to secure room. We have been billed 2 times on that credit card from the hotel with no explanation. When we called about the first 50.00 charged, they said it would be taken care of within 3 days. A month later, it still hasn't. Then I just got my bank statement, and another 202.00 plus a 2.00 charge has been billed to my credit card, and no one can help me until Monday since the only 2 woman that handle this works until 4 p.m. Monday - Friday. The room was really nice, the people where great, but be very careful with your debit or credit cards. You need to make sure you check it out before they start charging it for no apparent reason.