No longer owned by Oceans Resorts
Official Hotel Information
Welcome to our world - a pink paradise resting on the white sandy dunes of the *World*s Most Famous Beach.* You*ll experience a world of difference at the Palm Plaza Oceanfront Resort. From the moment you arrive our courteous, conscientious staff will make certain that your stay with us is extra special. Each of our luxuriously appointed rooms faces the Atlantic, you*ll enjoy our sun deck with heated pool and Jacuzzi and you and the kids will love the supervised activities in our Kid*s Club.
ReserveTravel
Palm Plaza Oceanfront Resort,family-friendly seaside resort in Daytona Beach, Fla., is within 15 miles from Daytona Lagoon and the Daytona International Airport. Various activities surround the towering 11-story resort, including go-kart tracks at the Speed Park, miniature golf at Hawaiian Falls, the Daytona Beach Kennel Club's greyhound dog racing, the Ocean Walk Village Shoppes and Movies, the Mai Tai Bar and the Manatee Scenic Cruise.Guests will enjoy the sand-colored sundecks with a heated pool and panoramic ocean views, spa tub, complimentary breakfast and wireless Internet access. Families will appreciate the supervised activities in the Palm Plaza's Kid's Club (seasonal). The resort strives to meet each guest's needs by offering laundry facilities, a fitness center, fax and copy services, customized golf and fishing packages and an arcade/game room on- site.Please Note: there is is a $5 Daily Parking Fee payable at the hotel.Minimum age to check-in is 21 . During Spring Break, a damage deposit of $100.00 per person is required, but will be refunded at check out if the room is in order.
Orbitz
34 year old with a luxury budget, traveling for leisure
The employees have no idea of customer service. My family and I reserved two rooms for a week and spent quite a bit of money.The advertisement for the place was no where near close.The Tiki bar did not exist and the kitchens where no near being equi
Great location.Rooms have odor.“The
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Posted Sep 04, 2008
Good
Great location.Rooms have odor.“The rooms are a little run down and I would not consider it three stars but the view and location is excellent. There is a small kitchen and complimentary. Breakfast but done expect hamburger, sausage and bacon with...
Helpful staff, nice location.Hotel
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Posted Aug 05, 2008
Good
Helpful staff, nice location.Hotel needs some updating.“We were very pleasantly surprised! I would recommend this hotel. Yes, it needs some renovations but for the price it wasn't bad at...
51 year old female with a luxury budget, traveling for leisure
Employees need a serious refresher course in 'customer service'. Lighting is the worse in the room. Sheets won't stay on the mattress and housekeeping has no idea what it means to 'clean' the room especially the bathroom.
Made my reservation over a month in advance for oceanfront, non-smoking, king bed and confirmed this information. When we checked in we were put in a handicap room. This means that they took a regular room and left all the furniture in it but made the bathroom larger.
Had a handicap person been assigned this room they would not have been able to access the bed because on the one side it was too close to the wall and on the other the recliner was against the bed and in front of the night stand. This caused the recliner to also be against the table and chairs which were so close to the air-conditioner that the furniture really wasn't accessible be it handicap person or not.
In the bathroom there was only a face bowl no vanity of any kind. The bathroom had the only available electrical outlet! There was no way that a person could use the iron & ironing board in the room or bathroom. When I plugged in my curling irons in the only outlet there was no place to put them while they were heating up.
We found all of this unacceptable since this is not the type of room we were expecting.
We have stayed at this location for 4 and a half years numerous time each of those years. At one time this hotel was a good value for the money and the staff seemed to actually care about their customers and their comfort.
Over the past few years it has just continued to deteriorate! There is a $2.00 a day charge for the safe whether it is used or not. There is a $5.00 a day charge to 'park' in their parking lot.
We went to the front desk immediately about our dissatisfaction with our room and requested to be moved to the room that we had reserved. The night person said that there were none available but they would have one ready for us the next day.
The next morning we went back to the front desk to inquire how the move would transpire since we would be out of the hotel for the day. Would we need to take everything with us and re-check in or would they move our things for us?
The a.m. staff knew nothing of our situation and said that there in fact would be nothing to match our reservation available for us to move to. However they did offer us a 'smoking' room. We have serious issues with being in a 'smoking' room and explained our situation to them.
We then ask to speak to the manager and that only got us the offer of the 'smoking' room. Followed by the response of "just because it's a smoking room doesn't mean that every guest actually smokes in the room".
At this point we were beyond frustrated and that a reservation made well in advance could not be accommodated. The fact that we were established repeat customers with a serious history with them meant nothing and they failed to even apply any extra effort to satisfy our needs. I should point out that the hotel showed open vacancy continuely during our 5 day stay in the area.
We moved out at that point and went to a hotel that appreciates its customers and knows the meaning of 'customer service'.
Good location, excellent room, balcony
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Posted Jan 16, 2007
Excellent
Good location, excellent room, balcony to watch the ocean.Can't think of a thing.“The only thing that was a problem was the hotel got 2 reservations for me. But the clerk said there were 2 rooms reserved. I'm glad I didn't have to pay for two...
Location on the beach was great, had
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Posted May 30, 2006
Okay
Location on the beach was great, had full kitchen.Broken and old furniture, no real food options in general vicinity.“This hotel had a great location on the beach for the price I paid, but would not rank this a 3 star...
Comfy bed, convenient location, pool
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Posted May 25, 2006
Excellent
Comfy bed, convenient location, pool and atrium area.A bit dated in some places. but nothing really.“For an older hotel, this place is excellent. A great pool and atrium for entertainment - perfect for kids and families. Location is excellent, jump...
On the beach.Very disappointed in this
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Posted May 22, 2006
Horrible
On the beach.Very disappointed in this hotel. We paid for 3 nights but only stayed the first.“Did not like the hotel. It was relatively unclean. The staff was unfriendly. It was on the beach but far away from any restaurants or activities. We paid...
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