Outrigger Waipouli Beach Resort and Spa Traveler Review

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Good 6.0/10 2 reviews
4-820 Kuhio Hwy, Kapaa, HI 96746

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Hotel Review

3.0/10
Poor
member icon Careful!-Service (Not!)-Location (Not!)
Posted Jan 02, 08 by KauaiLovers, 2 reviews 
52 year old with a luxury budget, traveling for leisure

Be careful - Hotel is located directly across from busy Shopping center with grocery store and lots of fast food places on a busy part of the main highway (so lots of night time traffic noise). Unable to keep sliders/windows open at night and sleep due to noise. We stayed thru a private owner, so Outrigger did not provide ANY! services (not allowed to charge anything to room at any hotel amenities ie. bar, restaurant, etc). No maid service, and management treated us poorly once they knew we weren't there thru Outrigger. We had to have room keys reprogrammed numerous (lost count after 4) times. Most rooms do not have view of or front ocean! All amenities, bar, restaurant, etc were way over priced ($42.00 for 2 burgers and 2 waters) and less than average quality/preparation. Would not recommend!

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