I don't even know where to begin. I haven't found any current ratings on this one yet, as it seems the service has gone quite down hill.
We stayed there last weekend and expected a no bells and whistles hotel, as expected with the price. We got our key to our room to find out the key wouldn't open the door, there was a “Do Not Disturb” sign up and we could hear a TV from the inside of the room. No big deal, we went back to the girl at the counter and she realized that room was already taken and we received another key to a room on a totally different floor and area of the hotel. We got in okay, but only to find a filthy room with candy wrappers all over the bed, ashes scattered all over the desk, the windows were all open which made the room unbearably warm, and the toilet had cigars in it. The bed wasn't made and it was purely disgusting. We went back to the ho hum girl at the front desk and she half apologized and gave up a third key to another room near the first room we tried to get into.
Apparently, none of the rooms had been cleaned but were logged into the computer as clean and vacant. There was a housekeeper that was arguing with the girls out loud at the desk and I felt that none of them were very customer friendly at all. We decided to finally chill in our 'clean' room and maybe take a dip in the hot tub. Well, the hot tub was broken and looked like it had been for awhile. We went to sit by the small pool and stick our feet in (it was a bit too scary looking to actually go in full on) and were greeted by a family up on a second floor throwing glass beer bottles not far from the pools. After that, we decided to go back to the luxury room. Note: The lobby area smelled very bad, like a locker room.
It was about 9 o'clock by then and we were changing out of our swim suits and were greeted by woman at our door trying to get into the room. She has also been given a room that was obviously taken, confused, but with humor she went back to the front desk as we did! You would think they would have solved the room problems 6 hours after we checked in! Oh, and one of the light fixtures was hanging down off a lamp, very unsafe and we called room service no one answered. Their shuttle service, a van that was barely running, had mailbox lettering on the outside for not-so-easy identification. To avoid airport tolls, the van took a deserted road which overlooked landfills with what looked like airplane carcasses, quite fascinating. Anyways, to make a long story short, I wouldn't recommend this gem unless you like unpleasant odors, wacky vans, and unexpected roommates!