Omni Jacksonville Hotel - Page 2

The room I was given was very dirty, the bathroom was had hairs in the sink and in the bathtub. When I called the front desk at 3:00 pm, it took 44 minutes for someone to come and clean it. The food in the restaurant was overpriced for the quality I received. I will never return.

I like the Omni hotel because it always meets my expectations.

Everything was as I expected it to be.

The location was convenient. It was a nice hotel.

The disabled bathroom had neither the shower chair nor the hose showerhead even though I booked it ahead. The desk lamp was inoperative. They were extremely slow to answer the phone at the desk.

I sought out Omni Hotels whenever possible. The quality was consistent. The stay was always pleasurable.

This hotel made me feel pampered: The staff treated you like you were the only guests they had at the time. Any request I made, whether it dealt directly with the hotel or not, was addressed satisfactorily. The small luxuries really made you feel special and appreciated.

I liked the hotel's good location, very comfortable rooms, good service, and accommodating staff.

I didn't like the fact that the hotel had doubled the rate.

The room was so wonderful I didn't want to come home.

I thought the hotel was overpriced. The restaurant was not service-oriented. I only stayed overnight. It's centrally located in Jacksonville, but there is nothing to do in downtown Jacksonville. I stayed one night to board a cruise the following day.

There were numerous false fire alarms at odd hours. The valet parking was ridiculously slow.

There was no free parking. Valet parking charged by the hotel was $15.00 per day as an incidental expense. Also, the hotel had no room views of the St. Johns River.

This hotel made me feel excited: It was opulent with many amenities not common in other hotel chains.

This hotel made me feel welcome: They were very friendly at check-in!

This hotel made me feel pampered: We stayed there on our wedding night. They took care of us and our room was ready for our first night together.