Location. Located in the Charlotte, North Carolina's business and financial district, the Omni Charlotte is connected to the Overstreet... more »
Location. Located in the Charlotte, North Carolina's business and financial district, the Omni Charlotte is connected to the Overstreet Mall, an area including specialty stores, dining and boutiques. The Omni Charlotte is one block from the Blumenthal Performing Arts Center and is connected via glass-enclosed skywalks to over 75 of the city's top businesses, restaurants and attractions. The Gold Rush trolley and the CATS bus stops are just one block from the hotel. Hotel Features. Mediterranean specialties for breakfast, lunch and dinner are featured at the Illume Bistro & Bar. An adjoining lounge and cyber café are available from midday through late evenings. The hotel provides support for meeting and social functions with a business center, event catering, meeting space and wireless Internet access. An outdoor rooftop seasonal pool and fitness center is located on the sixth floor. The hotel offers discounted passes to an 18,000-square-foot health club one block away. The hotel presents its younger guests with gift bag of games at check-in. Guestrooms. Guestrooms provide views of the city, satin hangers, triple sheeting and feather pillows. Bathrooms offer cotton bathrobes, marble vanities and Institute Swiss toiletries. Amenities include desks, coffeemakers, cable television and minibars. Wireless Internet access is available for a daily fee. Turndown service and refrigerators are available upon request. Expert Tip. The Omni Hotel's Ideal Living program provides guests with an Ideal Nourishment program for healthy meal options and complimentary Get Fit Kits are available for in-room workouts.
ReserveTravel
female with a moderate budget, traveling for leisure
Stayed Friday night, Sept 4. Was able to check-in at 11am even though the stated check-in time is 3pm. Parking beneath hotel is very convenient and a bargain given the hotel discounted rate of $8/day. Bathroom was clean, functional and included typical amenities. Perfect location for a weekend downtown.
Nice Hotel - The WORST coffee
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Posted Jan 26, 2009
Good
Bring your own coffee; I drink close to a gallon a day and have for 40 years now, but the coffee at the Omni was in fact the very worst I've ever encountered in my whole life. MY WHOLE LIFE! Even in England I was able to find a better a cup of joe.
Comfortable and Pleasant Stay
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Posted Oct 29, 2008
Good
First time stay at the Omni and must say it was comfortable and pleasant..Front desk staff was informative and helpful and very professional as well as the room service staff. Rooms were small but comfortable and clean. Lunch was fair but morning...
while the Omni is in a great location, i had a bad experience with the level of customer service i've received here. i ordered chicken alfredo off the late night menu, and they showed up to my door with a sandwich and said they don't offer the...
46 year old male with a luxury budget, traveling for leisure
I stayed in this hotel for the first time this weekend (6/28/08) and was very disappointed in the value. I travel extensively and have an excellent knowledge and appreciation of hotel costs and amenities. The Charlotte Omni Hotel is definitely not a four star hotel. The pool is very small and low end, good for nothing more than to get wet, and the pool area is dirty and low end as well. The fitness center is small and low end, with some cardio equipment and some very minimal and low end weight equipment -- some dumb bells and a single flimsy bench that could barely hold my 200 pounds. The fitness room offered towels and bottled water, which was nice. The elevators require your room key to be entered to get to any guest floor, but there is only a card reader on one side of the elevator, causing people to jam in front of each other trying to get to it, and the reader does not work well, causing delays and frustration from guests trying to get to their rooms. Each elevator ride included someone's card not working and many people missing their floor or holding up the elevator. I had to try my card 2-3 times each time to get it to take me to my floor. At least it was a conversation topic for small talk as everyone tried their cards repeatedly. The lobby and halls are so-so, clean, but with very cheap accessories that remind me of a low end hotel trying to look nice. The room was small but the beds and linens were nice and the room was clean. The beds were the only decent thing about the hotel. The bathroom had only a tub, a single small sink, and a toilet. There was no vanity or counter and nowhere to put anything down except to try and balance it on the small sloped sink or back of the toilet. During my shower I placed a beer on the back of the toilet and everything was so cramped that I knocked my full beer onto the floor when grabbing my towel and made a huge mess. I was aggravated at the low end bathroom with no place to put anything down. In the evening they turn down your bed and bring chocolate chip cookies and milk, but the cookies were a bit stale and they didn't bring enough for each person in my party (me and my two daughters). My hotel package was supposed to come with two breakfasts but I had nothing to show this and wound up spending a good bit of time going between hotel employees trying to resolve this, which I finally did after some aggravation. The cost of the hotel room was well beyond what I am used to paying in much nicer hotels in more exclusive cities (i.e. San Francisco, New Orleans). In sum, for a smaller city like Charlotte I was shocked at the high price I paid for such an average to low-end hotel. I'm not especially picky, but felt ripped off in this place and didn't have the more luxurious, relaxing day I was expecting. The hotel itself is in a good location for clubs and restaurants but I'm guessing there are other hotels in the same area that are nicer and better priced.
40 year old female with a luxury budget, traveling for leisure
Some Girlfriends and I wanted to have a girls weekend in downtown Charlotte with the spas, and fine dinning. I made a reservation and specifically stated that we needed a suite. When I arrived there. the manager informed me that there were no Suites available. and that this hotel was for Business Class people only.and that the Suites are never used. Hello!! someone should have told me before we even went to this Hotel. can you imagine this cramped up Hotel room with 4 Ladies. Then amount of money that you on these rooms is not worth it. you can barely turn around in the Bathroom, the rooms smelled stale and the furniture and TV's are outdated. The bed post were leaning to the side. I just think I got a really bad deal. we were not happy at all. I will never stay in this Hotel ever again
When ever i am in the Queen City of Charlotte i will stay no where but the Omin. The staff is very nice and helpful. Rooms are great and clean. Select Guest are treated with special care and service. You can park your car and walk to anywhere you...
Luxury by Katricia D. at InsiderPages
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Posted Mar 03, 2008
Good
The experience that I had at the Omni was wonderful. Went there for an anniversary banquet and the decorations and the food were wonderful. The staff was very professional.
23 year old female with a luxury budget, traveling for leisure
Though the hotel was nice, I was glad we booked for a more reasonable rate. The room service was excellent, and the best was very comfortable. I would stay here again.
I am very likely
to return to the Omni Charlotte Hotel.
I would definitely recommend it to friends.
I am writing as an agent. My clients came back extremely happy, and commented on the great staff and super accomodations. They had an executive King. I sent a welcome gift and the staff handled it perfectly. When my clients go back to Charlotte they ...
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