The room was dirty when we arrived, toothpaste on the walls, toys under the bed etc. The shuttle was consistently late taking and picking us up at the metro station. the manager on duty in the evenings was not at all helpful. Key card slot on door didn't work, one evening maintenance had to get us into room using 2 screwdrivers. Garage was a dirty mess, car was filthy every day.
Unfortunatly our Agency had booked and paid for the week several months in advance.