Ocean Sky Hotel and Resort Hotel - Page 1

My boyfriend and I recently visited Fort Lauderdale Beach for vacation. I made the travel arrangements through CheapTickets.com and saw that Ocean Sky Resort had the most affordable rates with the best location. I read the mediocre to horrible reviews for the hotel but after visiting their website decided to take a chance and try it out. My boyfriend and I are both in our early 20's so we were not searching for anything extravagant. When we arrived to our hotel to check in the lady at the desk told me there were no reservations for me. I presented her the confirmation number and receipt from where I booked the hotel three weeks prior (the hotel had already drafted the full amount of the hotel charges from my bank account). She was extremely rude and acted like it was my fault. She then told ME to call cheap tickets and see what the problem was. I asked for the manager who was also very rude but, she told me to have a seat and she would call them. 20 minutes passed and I asked the manager if she had spoken with someone and she said no she was still on hold. I then called CheapTickets and spoke with someome within 2 minutes of calling. They informed me that they had sent the reservation to Ocean Sky on the day I made them (3 weeks prior). Cheap Tickets gave me a confirmation and contract number and faxed the hotel my reservation once again. I once again spoke with the manager about the situation after she received the fax from CheapTickets. I asked her if we were going to have a room and she said she would "have to check." I was furious at this point. Finally after the manager spoke to someone at cheaptickets herself, she pulled us up a room. This took over an hour and when I asked her whose fault it was she said she couldnt tell me. I then said, "so you are saying it is cheaptickets fault." She said it was no one's fault it just happened. I have dealt with 3 year old that take more responsibility for their screw ups than she did. This hotel is right on the beach, but it is a car or bus ride from the nightlife and any decent places to eat. The rooms are crappy and the doors can be easily broken into. The cleaning service also stole our magazines from our hotel room. The halls smelled disgusting and there is construction and maintenance going on. The trip was fun since Fort Lauderdale is beautiful, but the hotel is horrible and I will NEVER stay there again and advise people to read and trust the reviews...they are right!!

The hotel is extremely noisy with partying kids and or weddings. Trying to sleep as they return from their events is impossible. Despite complaining, the noise continued only to be woken by security and then again by workers doing maintenaince in the morning. The balcony is shared and there is NO privacy. The hotel may be inexpensive but the ammenities are costly. $35 for an umbrella at the pool. $3 to charge something to your room. 8$ to park your car whether you use valet or not. and even a cost for the safe in your room. I would never stay there again.

we were unlucky enough to be placed on a floor with prebubescebt teens on prom night. We were awaiken at about two AM by screaming/partying teenagers on our floor. We had to complain twice before anything was done. Prior to that, the kids were on our balcony partying and one of them even came into our room from the back door.

There was also construction going on at the hotel. Workers started there machine at 7:00 AM every morning.

Extra costs included: $8.00 parking each night. $3.00 surchage to bill to your room. $1.00 safe charge, $30.00 chair rental.

We received the trip free, so it was not bad for that. However, it was not clean and the service was pretty bad. We requested a crib before we arrived, then, when we arrived, it was unavailable and it took them a long time to find one for us and their attitude was not very friendly. It felt more like a motel than a resort.

I did not like the noise from the other guests. Everything else was fine.