With extra-quiet guest rooms and light-proof draperies, the Oak Tree Inn opened in November 2003 near Buffalo Airport and the Galleria... more »
With extra-quiet guest rooms and light-proof draperies, the Oak Tree Inn opened in November 2003 near Buffalo Airport and the Galleria Mall. It offers comfortable, nicely decorated rooms with recliners, microwaves, refrigerators, wireless internet access, 25-inch TVs, and sound-therapy clock radios. Look for our other locations in Yuma, AZ; Yermo, CA; Yampa, CO; Clinton, IA; Marysville, Sharon Springs and Wellington, KS; Livonia, LA; LaVale, MD; Dexter, MO; Morrill and North Platte, NE; Elko, NV; Vaughn, NM; Hermiston, OR; Alpine, Hearne and Pecos, TX; Milford, UT; and Cheyenne and Green River, WY.
Orbitz
Located near Buffalo Airport and the Galleria Mall, the Oak Tree Inn opened in November 2003. It offers comfortable, nicely decorated guest rooms specially designed to be quiet and dark, with recliners, microwaves, refrigerators, 25-inch TVs, and sound-therapy clock radios.
ReserveTravel
Hotel staff used our credit card illegally
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Posted Jan 06, 2009
Horrible
We stayed to show at nearby Walden Galleria mall. We decided to stay at Oak Treen since it was cheapest than the Hampton and Marriot across from the mall. The hotel staff seemed friendly at first, but after our stay, we discovered out credit card...
Before heading to Cheektowaga (Oct 4th -5th) I searched in fine detail places to stay (we are from Canada), we wanted something near everything and that is when I came across Oak Tree Inn. After reading the reviews I was VERY skeptical on staying...
Spent Oct 3 & 4th. Blankets were shabby and dirty. They asked us on sat if we wanted the room made up only to find that the housekeeper never came in at all. Had to go get our own clean towels and didn't get new supplies.
The price on this hotel is NOT worth the hassle. The girl that checked us in on Friday morning was very informative, and very helpful. That is the last positive thing I have to say about this place. The girl at the desk that evening was rude, and ...
58 year old male with a moderate budget, traveling for leisure
I had to cancel a reservation at this place and called several days beforehand. They said fine but then charged my credit card anyway. The manager was a total jerk when I called. He said he had no record of the cancellation. At first he said he would credit my account and then gave me a lecture on how I should have canceled through the internet since I booked on Orbitz. I told him I had no internet access and then he said since I was "so argumentative" that the charge will stand. So now I have to fight this dimwit via Master Card. I have the proof of the call on my cell phone.
I just returned from a girl's weekend to Buffalo to shop. This hotel is close to the Galleria Mall. Definately not 5 star but we just wanted a place to sleep for a night. I reserved the room on-line and it was exactly as described. The young ...
23 year old male with a moderate budget, traveling for leisure
We checked into this hotel because it was described as "pet-friendly." Upon arrival, the woman at the front desk was terse and inhospitable. Our room did not have enough towels or any soap, forcing us to buy the latter. The sheets on the beds were of poor quality and had many rips and tears. During our first night in the room, the air conditioning barely worked.
The following day, we left our fifteen pound dog in his crate in our room for three hours. Upon return, we were met in the hall by the staff and informed that we were being forced to leave because our dog had been heard whining and scratching in his cage. They also claimed that he had been barking despite the fact that he does not. In fact, the dog in the room next door had been barking for much of our stay and we were told that that room would also be asked to leave. We received no warning, and they had not asked for a phone number upon check-in, so we know that no effort was made to contact us to address the situation.
The staff informed us that it is their policy that after a single complaint, they immediately ask the guests in that room to leave. We were also told that we would have to pay for the following night that we were now not staying. The staff stated that many dog owners have been kicked out of their rooms recently, and that many train passengers stay at their hotel during the day and try to sleep. This seems to be a conflict of interest since basically every dog makes some sort of noise and the hotel is not arranged in any way so that people with pets and those who want to sleep during the day are separated. Overall, we would advise not staying at this hotel. There is a Red Roof Inn nearby that is cheaper, friendlier, and more accommodating of animals. The Oak Tree Inn clearly does not care about its customers and needs to seriously reevaluate its policies on pets and guest rooms.
If you have a dog, DO NOT stay here
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Posted Oct 29, 2007
Horrible
We checked into this hotel because it was described as "pet-friendly." Upon arrival, the woman at the front desk was terse and inhospitable. Our room did not have enough towels or any soap, forcing us to buy the latter. The sheets on the...
Myself and 3 friends just returned to Ontario after spending 3 nights at the Oak Tree Inn Oct 25-Oct 28th. If you want to have an enjoyable weekend, do not stay here. Aside from the clerk who greeted us upon our arrival (Jennifer or Jessica), who...
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