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Novato Travelodge

2 Stars
 
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7600 Redwood Blvd.   [edit info]
Novato, CA 94945, United States +1 415 892 7500 www.travelodge.com - see rates
Check-in time: 12:00p    Check-out time: 12:00p
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The Novato Travelodge is located beautiful Marin County California, near the Napa and Sonoma Wine Country. Within close proximity to the... more »
 
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average guest rating 2.2 out of 5

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Sort by:   newest   best   worst 1-10 of 19 reviews

I will never stay here – Posted Mar 16, 2009
by trickydawn  (1 reviews)
   
         
Horrible
36 year old with a luxury budget, traveling for leisure

Thanks for the reviews. I won't even think about staying here.

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The free breakfast met most of my needs. – Posted Aug 20, 2008
   
         
Mediocre

The free breakfast met most of my needs.The unfriendly staff, no one greeted us. I would not stay at this hotel again.

read full hotel review on MYTravelGuide

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No Problems – Posted Mar 10, 2008
by perrysasst  (1 reviews)
   
         
Good
50 year old female with a luxury budget, traveling for business

The room was clean and comfortable. The housekeeping staff did a good job. The breakfast buffet was ample and the area was clean and neat. The staff was friendly and helpful.

My room was a little bit noisy.

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Location. An available bed near freeway – Posted Jan 30, 2008
   
         
Mediocre

Location. An available bed near freeway and downtown amenities. Same picture in two locations on wall, lousy TV selection, OK but nothing special.

read full hotel review on MYTravelGuide

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Great mattress, bathtub, location, – Posted Oct 11, 2007
   
         
Good

Great mattress, bathtub, location, breakfast.A guest lurking about outside. Pretty good place to stay.

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They were pet friendly.The hotel was – Posted Aug 13, 2007
   
         
Mediocre

They were pet friendly.The hotel was very out of date and dirty. This hotel is right off the 101 freeway about 50 miles north of San Francisco. The conveyance of location was good and they were cool about my dog but thats about all the benefits this ...

read full hotel review on MYTravelGuide

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It had four walls and a bed.It smelled – Posted Jul 05, 2007
   
         
Mediocre

It had four walls and a bed.It smelled funny. Well. It's a motel.

read full hotel review on MYTravelGuide

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Not a good place for a family – Posted Jun 27, 2007
by waywordsoul  (1 reviews)
   
         
Mediocre
41 year old male with a luxury budget, traveling for leisure

This place is far away from anything in Novato, but if you just need to spend the night before the NASCAR races it will work. Would not bring my family here to stay.

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Skid Row is nicer – Posted Mar 05, 2007
by RoadGuy  (1 reviews)
   
         
Horrible
43 year old male with a luxury budget, traveling for leisure

I booked a room for two nights thought the Travelodge website and requested a ground floor, non-smoking room.

When I arrived, the receptionist rudely informed me that on-line reservations were not valid and they only had second floor rooms. The rate they charged was higher than what the Travelodge site claimed it would be, even though I had the printed reservation form from the Travelodge site, they would not honor the rate.

When I went to the room it had not been cleaned yet! There were food containers on the floor and dresser, the bed was unmade, and the coffee maker was still on. I returned to the front desk to request a different room and they insisted the room was fine. Only once I had one of them accompany me to the room to see it for themselves did they assign another room to me. That room had at least been cleaned, if you could call it that, but smelled horrible (as other reviewers have noted), the carpet did not appear to have been vacuumed, etc.

As I was returning to the front desk again, I noted that the Novato police were patrolling the parking lot and there seemed to be some unsavory people hanging around near the far end of the hotel. I'd seen enough!

I drove a few exits down 101 to Inn Marin and was able to get a room there with no difficulty since they had a cancellation. See my review of that motel for more details, but in short, Inn Marin understands customer service and provide a clean, safe place to stay that is not much more expensive than the frightening hell that is the Novato Travelodge.

After I had secured a room at Inn Marin, I returned to the Novato Travelodge to make sure that they had not charged me. The desk clerk insisted that there was no way to reverse the charges on my credit card. I asked to the manager and was told he would be in at midnight. I asked for his business card and was given a generic hotel card. I called the Travelodge complaint desk from my cell phone while I was still at the front desk and they informed me that I needed to have the hotel I was staying at solve the problem. I told the clerk this and she just stared at me. At this point I just had to laugh - how do they even stay in business?

The bottom line: I wouldn't spend a night in that hotel if you paid me $1000 to do it! The only good thing that can be said about the place is that it could make a good set for a "Fear Factor" episode.

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Avoid this lemon! – Posted Feb 11, 2007
by TravelerJennifer  (1 reviews)
   
         
Mediocre
26 year old female with a luxury budget

The office smelled of smoke, the attendant was unprofessional, and they charged us more than the reservations stated.

The room was next to another being renovated, the loud work persisted until late and started early the next morning. There was wet paint slopped outside our room. The room supposed to be "non-smoking", but smelled of smoke. The dim yellow lights didn't always work when you flipped on the switch. The shower dripped and kept everything wet including the floor outside it. I found what looked like tiny little feces in the bed. Avoid this hotel.

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