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Music Road Hotel & Convention Center

3 Stars
 
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314 Henderson Chapel Rd   [edit info]
Pigeon Forge, TN 37863, United States +1 866 615 6354 musicroadinn.com - see rates
Check-in time: 3:00p    Check-out time: 11:00a
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Location - The Music Road Hotel is located in Pigeon Forge, Tenn.; One block from Smith Family Theater ; Three miles from Dollywood... more »
 
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average guest rating 4.4 out of 5

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Sort by:   newest   best   worst 1-10 of 13 reviews

Best in Pigeon Forge! – Posted Aug 30, 2008
 
         
Excellent

This is a great place, unlike anything in Pigeon Forge...Clean and great lobby and patio, let along the outdoor pool, my kids loved it. Going back this fall...can't wait.

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Absolutely Great – Posted Jul 02, 2008
 
         
Excellent

My husband and I were actually in the Hiliday Inn express located directly in front of the Music Road Inn and had just entered our room. We were very dissatisfied with the Holiday Inn Express and we looked out the window and saw the Music Road Inn. ...

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We Will Return! – Posted Apr 19, 2008
 
         
Excellent

The lobby was beautiful with the huge fireplace and comfy chairs. The beds were great.For me to wake up without a backache was amazing. The grandchildren loved it and want to go back as soon as we can. The location is excellent. The view is great. I ...

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Don't be fooled! – Posted Mar 08, 2008
   
         
Mediocre

By trying to look past the snobbish service, it only got worse. Foremost, I was fooled by internet being wireless; it was not. Was very important to my work. Secondly, no directory book in room; when requested one (for checkout info, pool info,...

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LOVE IT!!! – Posted Feb 27, 2008
 
         
Excellent

I'm going back for my third visit in a couple of weeks! The rooms are clean, large, quite and comfortable. The lobby is beautiful and a great place to relax. Breakfast is good. But, the feature that keeps bringing me back is the view!! In...

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love to stay there – Posted Feb 22, 2008
   
         
Good

i love to stay there we like the lazy river and the indoor pool .because it is open 24 hrs. and we like the out door pool because thay are so warm . and the people are friendy. but i wish thay would drop there prices .gail...

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Love the hotel – Posted Jan 26, 2008
 
         
Excellent

We spent the night here in 06 we loved it!! we wished we would have booked the whole trip there instead of just the night!!! Definately will go...

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Quality of Hotel – Posted Nov 06, 2007
by AngelB  (1 reviews)
 
         
Excellent
45 year old female with a luxury budget, traveling for leisure

My husband stayed there the last weekend in October. We loved the room, service, and all the little extras that were offered. The staff were very cordial, and helpful.

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Pricey, but nicey! – Posted Oct 18, 2007
 
         
Excellent

Large double queen rooms that are very clean and have a nice view? Check!

Excellent pool with slides and lazy river for the kids? Check!

Happy travelers? You bet!

The only complaint that I would have about...

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1 out of 1 people found this review helpful
Terrible service – Posted Jul 11, 2007
by IndianaTraveler  (1 reviews)
   
         
Mediocre
35 year old female with a luxury budget, traveling for leisure

Although the hotel is pretty, the service is terrible. We made reservations several weeks in advance to our stay. We arrived after 6 pm and had to wait over an hour in the lobby for our room to be cleaned. There were several other people having to wait for their rooms as well. The ladies at the check-in desk were not helpful or friendly and neither was the manager. We were not offered any kind of discount for having to be kept waiting for so long either. We chose the hotel in part because of the water park. My kids were looking forward to getting in the pool, but we only stayed in it a few minutes. The water was green and did not smell "right."

The hotel is pretty and the rooms were nice enough, but we were not pleased with the service or the condition of the pool.

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