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Mountain House Inn Downtown

3 Stars
 
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247 Newton Lane   [edit info]
Gatlinburg, TN 37738, United States +1 865 436 6626 www.mountainhouseinn.com - see rates
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We are perfectly located in Downtown Gatlinburg within immediate walking distance of the "main strip" in Downtown Gatlinburg, just one... more »
 
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average guest rating 4.4 out of 5

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Sort by:   newest   best   worst 11-16 of 16 reviews

Wow What a Great Find – Posted May 06, 2007
 
         
Excellent

We have been staying in Gatlinburg and Pigeon Forge every year for the last 7 years...in the past we have tried the cabin thing, Grey Stone Lodge, Willow Brook, etc....each had it's good and bad points, mostly disappointing bad points...but we...

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Clean and comfortable – Posted Apr 16, 2007
by Happymtngirl  (1 reviews)
 
         
Excellent
39 year old female with a luxury budget, traveling for leisure

We arrived a little before check-in time and were allowed to check-in early since our room was already cleaned. We stayed in the King/Jacuzzi suite and were very pleased. The room was large, bed comfortable, and everything was clean.

It was chilly during our stay and the fireplace was wonderful. We stayed 3 nights and although the hotel was fairly full, we never heard a thing from our neighbors. The trolley stopped right at our room door.

The prices were a lot lower than other comparable hotels and the staff was very friendly and helpful. We would recommend this hotel to anyone looking for a great deal in the Smokies.

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Would not make it a point to stay there again. – Posted Jan 04, 2007
   
         
Mediocre

The motel was an ok place to stay. The beds are very hard, along with paper-thin walls. We could hear conversations in the next room, outside, and the shower/water above us. The location was good, but kind of secluded on a dead street. I would...

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0 out of 1 people found this review helpful
Guaranteed or not guaranteed? – Posted Jan 01, 2007
by Popska  (1 reviews)
   
         
Horrible
62 year old male with a luxury budget, traveling for leisure

My wife and I arrived in Gatlinburg at Mountain House Inn about 8 pm on December 28th after a long drive from Atlanta. My wife had called for a guaranteed reservation with a credit card number several weeks prior, and, as we knew we would have a long drive and be arriving late, we requested the guarantee on the room and were repeatedly assured that the room was guaranteed.

When we arrived, the clerk claimed that the people in "our room" became sick and so we had no room. The clerk at the desk admitted that other people had checked out and they gave those rooms to arriving guests. Then, another clerk arrived and she blew her stack because we complained that our guaranteed reservation had not been honored. We will never stay there again, nor can we recommend it to anyone staying there.

We have stayed there since the early 90's, but this is the second time in six months they have played with our reservation. It’s a pity, but then, they don't seem to care.

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American Owned, Southern Hospitality – Posted Nov 12, 2006
   
         
Good

After checking several motels apparently owned by non-americans, it was wonderful to talk with someone I could understand. Rooms were nice and clean. Staff was very friendly and helpful. Location is great, just a block or so from many attractions. ...

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Enjoyed every moment here! – Posted Mar 30, 2006
by gdesabhatla  (3 reviews)
 
         
Excellent
28 year old female with a luxury budget, traveling for leisure

This is a great hotel, family owned and managed, and very close to Smokey Mountains National Park, just a mile. You can escape all the traffic from Pigeon Forge and Gatlinburg.

It is minutes from everything, you can just go on a walk to downtown Gatlinburg for shopping, it’s walkable distance to the tram to Ober Gatlinburg, Gatlinburg Aquarium is one block away.

Downtown Gatlinburg is one block, restaurants only a short walk away. We stayed there for 2 nights, plenty of free parking, price is very reasonable, they have a free morning coffee too. Staff is very helpful and very good, Rooms were kept neat. Would love to go to Smokey’s again and will stay here only.

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