A very poorly kept hotel. Rude and unprofessional staff. I felt unsafe staying at this location. I paid for two nights, stayed one and was not refunded the second night, I was left feeling that the error was my fault and the staff was unwilling to correct the problem when I called and never called me back to tell me if the error was corrected or not. The AC barely worked. I would not recommend this hotel for any stay in the Pheonix area.