We were heading to Yellowstone and it seemed like a great place, as my pets were allowed at no extra cost. I walked into the restroom of our room and there was hair all over the lid and seat of the toilet, and there was urine on the back of the toilet. My husband told the owners who said that this is no excuse, but the maids are from Russia, and do not understand English. They never did come to clean it or anything. They did, however, have time to sit outside and smoke!