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Miyako Hotel Los Angeles

3 Stars
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328 E 1st Street   [edit info]
Los Angeles, CA 90012, United States 213-617-2000 www.miyakola.com - see rates
Check-in time: 2:00p    Check-out time: 12:00p
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Find the Spirit of Japan at the Miyako Hotel in downtown Los Angeles. The handsomely appointed and spacious guest rooms feature all the... more »
 
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Hotel Review

1 of 363 reviews
 
Unsympathetic management – Posted Feb 01, 2007
by f11ckmiyako  (1 reviews)
   
         
Horrible
37 year old with a moderate budget

My money was stolen from inside my car by the valet driver. The worst part: management was callous and unsympathetic!

They did not want to deal with me and refused to apologize. Instead, I was told that they would “investigate” but still they did nothing. I walked into the parking garage and saw many cameras in many angles and asked for them to review hard copies of the security tapes at the time of check-in but they told me, “Our cameras don’t work.”

Management took insult to me being upset and yet I was never angry or out of line. They told me to call the police. This establishment does not care about customers, only about their profit.

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