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Millennium Hotel St. Louis

3 Stars
 
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200 South 4th Street   [edit info]
St Louis, MO 63102, United States +1 314 241 9500 www.millenniumhotels.com - see rates
Check-in time: 3:00p    Check-out time: 12:00p
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The Millennium Hotel St. Louis is located in the heart of downtown on the banks of the Mississippi River. Overlooking the city's signatur... more »
 
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average guest rating 3.5 out of 5

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Overall, a Good Experience – Posted Sep 17, 2009
by fessfanone  (1 reviews)
 
         
Excellent
71 year old with a luxury budget, traveling for leisure

All employees were very courteous and helpful. Fourth Street Grill was OK, not great. Location is great for baseball fans.

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Rooms and Service ok-restaurant exper... – Posted Sep 03, 2009
by Ballparkmom  (1 reviews)
   
         
Okay
60 year old with a luxury budget, traveling for leisure

Our room was fine and service staff very helpful. The restaurant experience was not to great. Difficulty receiving the correct order, we had to ask for the correct beverages 3 times, eggs not as ordered, sausage gravy horrible, and the toast was provided long before the rest of the meal was served. A glass of pepsi(strange breakfast drink I admit) had orange juice pulp in it from a previous customer.

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Great Hotel. Sorry Parking Security! – Posted Aug 28, 2009
by PapaSavage  (1 reviews)
   
         
Okay
51 year old with a luxury budget, traveling for leisure

The Hotel was great. However, after paying $20.00 per night to park right outside the front door, my g-35 infiniti was burglarized as some a__hole jacked a tank of gas out my car. The only response from hotel personnel was "oh my! That's never happened in the time that I've worked here." Well, it damn sure happened Thursday morning.

Jerry Spore

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great location, reasonable prices,nee... – Posted Aug 03, 2009
by gentrt1  (1 reviews)
   
         
Okay
42 year old with a moderate budget, traveling for leisure

Location right next to stadium very convenient.. we had difficulty initially as requested rooms were not available but hotel accomodated us with price reduction for type different room. Then the new room had smoke scent (even though it was non-smoking) and hotel moved us to a different room. Staff was accomodating but it was a bit of a hassle to move, twice! Hotel has opportunity to be elite but major renovations needed. Hotel Grill (below lobby) was excellent with reasonable prices.

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Would not recommend this hotel to any... – Posted Jul 31, 2009
by oran  (1 reviews)
   
         
Mediocre
40 year old with a luxury budget, traveling for leisure

They did not have a king size bed so they gave us a queen, then they charged my account for 2 rooms instead of one, that which gave me to get an overdraft on my account of 19.00 because I was not expecting them to charge 183.00 more. Then they said the breakfast was not included in the stay but when I got home and looked at the web site yes it was. I hope my daughter has a better experience with them in August than what happened to us. The room was clean and nice.

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Very Nice Hotel – Posted Jul 31, 2009
by HotelJim  (1 reviews)
   
         
Good
48 year old with a moderate budget, traveling for leisure

Close to the stadium and the Archway exhibit

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1 out of 1 people found this review helpful
Sleep in a dumpster before booking a ... – Posted Jul 28, 2009
by Dorannes  (1 reviews)
   
         
Horrible
male with a moderate budget, traveling for leisure

DO NOT stay in the Millenium Hotel in St. Louis, MO. Stay in a motor lodge, stay in a KOA campground, sleep in a dumpster before you book a room here. How does it offend thee? Let me count the ways...

1) I believe that the reason the hotel is called the 'Millenium' is because the owners couldn't spell 'Mildew'. Our first room stank like a flooded basement, and had mold growing on the walls. That's right ...GROWING IN THE WALLS!!!! Why hadn't Housekeeping reported that? ...and if they did, why was that room being sold?

2) When we complained, instead of kissing my family's collective behinds and upgrading us to a nicer room, they moved us to a room that was smaller than the one we had. ...at the same rate.

3) Upon arrival, we were told that the parking garage was across the street. ...across a busy, 4-lane street that might have been a highway off-ramp. There isn't even a crosswalk there! The nearest crosswalk is half a block away in either direction. Any social plans need to include the time it will take you to successfully navigate traffic to get to your car, and then drive completely around the block (it's a one-way street) to the front door to pick up any loved ones who were either too small, too old, or too infirm to play a real-life game of 'Frogger'.

Addendum: Near the end of our stay, we discovered that there was an underground tunnel that lead to the garage. It was quite a hike, and you almost need a map or a cave guide to find your way, but it would have been nice to know about it earlier.

4) On top of that, the privilege of parking there costs $18/day. ...for guests. You don't want to know what the rates are for your friends and family who come to visit you. It would be cheaper for them to be shuttled in by stretch limo.

5) Breakfast is muffins and coffee. That's it. That's not even 'continental' anymore. In the last ten years, I've been in a lot of hotels and motels, from the posh to the poxy, and in none of them, have they dared to offer such meager fare for their guests. I'm not going to review the quality of the 'breakfast', because it's not worth the effort of getting in the elevator to find out.

6) There is a surcharge for Internet access. ...roughly $10/day. That's right. An amenity that is offered free at Motel 6 or McDonalds is $10/day in this allegedly upscale hotel!!! Furthermore, it's ethernet, so only one computer can be online at a time. Millenium? Which Millenium? In the 21st century, every member of my family has a laptop or a PSP, or some other Internet accessing device. ...and they are all wireless!!!

7) After having been in the hotel for approximately 12 hours, we received a note under the door saying that we had been charged for 48 hours of internet access. My lawyer doesn't have the moxie to overcharge me like that! (Note to self: Consider getting a lawyer with more moxie. I had no idea it came in such quantities!)

8) Speaking of moxie, a housekeeper came knocking on our door at 8:34 on Saturday morning, asking if we were checking out. That's right, Oh-eight-freaking-thirty-four in the AM!!!! Check out time is not until noon. Furthermore, who on Earth gets up at 8:30, on a weekend, in a hotel?!?!?!?! Then- THEN- The woman let the door slam repeatedly while she was cleaning the room next door!!! Are we in a Marx Brothers movie, or are they actively trying to run us out?

9) In addition to everything else, the wallpaper is peeling, and it looks like they hired 12-year-olds to paint the ceilings. ...but at this point, that's the least of my complaints. I could go on, but after all we've been through, it would just be nit-picking.

In this day and age of Internet booking agencies, and customer online reviews, you'd think that this sort of experience would be a thing of the past. ...especially in a hotel that charges premium rates. When the weekend was done, and I had all my indignities and outrages tucked away in my luggage, all I could think was that the indoor pool was too cold, and their cheapo pens weren't even worth stealing!

Don't spend your money here! Between the mildew, the small room, indifferent service, ridiculous surcharges, I'm convinced that you can get the same experience by camping out in a bus station toilet while warming yourself with a bonfire made of twenties.

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0 out of 1 people found this review helpful
If you want a memorable stay, dont st... – Posted Jul 20, 2009
by jdself  (1 reviews)
   
         
Horrible
37 year old with a luxury budget, traveling for leisure

The only redeeming quality about the Millennium Hotel is the view of the Gateway Arch. Other than that, the place is a nightmare. The staff is unresponsive, irresponsible, unfriendly, and overall jerks. The food is way overpriced, and you can get a room twice as nice for half the price elsewhere. Not enough elevators to accomodate the many drunks returning from the game. It takes anywhere from 15-30 minutes for an elevator to repond to a call. There is no guest policing as in cheaper hotels. They allow drunks to wonder the halls at all hours of the night. Also, they charge you for the room, and then try to charge you for everything inside the room. Costs for the stay were 25% higher than reserved room costs...unlike other chains. To top things off, when leaving this wretched place, I asked directions from a so called security guard. If I hadnt looked around before I left I would have followd his advise and ran head on into a one way road going the wrong way. To sum it up, probably the absolute worst place I have ever stayed. Save your money and go to a nice hotel like the Comfort Inn.

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0 out of 1 people found this review helpful
I probably would not go back. – Posted Jul 19, 2009
by TravelearVet  (1 reviews)
   
         
Okay
32 year old with a luxury budget, traveling for leisure

The hotel is clean, the staff was courteous and helpful, but the mattress was hard as a rock and my husband and I had a really hard time sleeping on it.

The view was great, but since we really value a good nights sleep and were unable to get it on this mattress, I would not return.

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1 out of 1 people found this review helpful
Great Location, Great Service, Okay R... – Posted Jul 14, 2009
by ljdeshayes  (1 reviews)
   
         
Okay
29 year old with a luxury budget, traveling for leisure

Location could not be better and the staff was great but the rooms are tight (even in the better tower). The website claims the rooms have been redecorated, but the furniture is too large for the room. Worse than that, the toilet is like one you wou

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