Microtel Inn and Suites Streetsboro Hotel - Page 1

New owner wants to charge for EVERYTHING - including ICE!! It was my understanding from other guests I spoke with, that he tried to change the Microtel Corp. pet policy from $35.00 per stay one-time fee to his own charge of $35.oo per WEEK!! Dirty rooms and hallways. Towels needed replacing already! Many of them had a yellowish or dark tinge. NASTY! Didn't appear to be fresh bedspreads upon check-in. Not a good selection or enough food for all the guests in the morning for the continental breakfast. New owner got rid of flavored creamer for the "free" coffee supposed to be available 24 hrs. and only offered original creamer. Coffee was hardly ever fresh. Very dirty pool closed for cleaning most of the time. Exercise room only had 3 machines - 2 of which were broken at the time of my stay. As was the elevator - out of service!! The new owner refused to address my ladyfriend companion on ANY kind of decent level and spoke only to me and my other MALE friends in our party. He needs to understand that this is the United States and NOT the middle-east. That is NOT the way things work in this country.

I recently stayed at this hotel during Christmas. The housekeeping staff was above and beyond at every one of my requests! Management had changed and the new GM was very helpful in locating points of interest and accommodating my budget. I will definitely return to this hotel.

The only complaint we had is that the tv was up so high over the wardrobe that all four of us got neck and/or headaches from watching it for extended periods.

This hotel made me feel secure: Locking main door after hours, room locks with bolt, card reader and security arm thing.