Microtel Inn Matthews Hotel

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Okay 5.3/10 5 reviews
1603 Matthews-Mint Hill Rd, Matthews, NC 28105
Hotel Class: 1 Stars

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Official Contact Information & Amenities

Information
81 rooms, 3 floors, Renovated 6 years ago (2002), Check In: 12:00 PM, Check Out: 11:00 AM 
Amenities
Wireless Internet ($), Free parking 
Room Amenities
Air conditioning, Free wireless Internet, Cable TV 
Type of Property
Hotel 
Official Phone Number
(704) 814-9131, (888) 771-7171 
Official Website
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5 Unbiased Traveler Reviews

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1.0/10
Stay Away
member icon Clientele was sketchy and no internet
Posted Apr 12, 07 by OHLadyIO, 2 reviews 
26 year old woman with a moderate budget, traveling for business

This was my first trip to NC, and I didn't want to spend a ton of money, so I chose to stay at the Microtel, which is actually very nice and clean at a location in Ohio.

Well, they said they had wireless internet in every room. Give me a break! The lady at the counter didn't even know what the internet was! As I'm in the lobby complaining about the internet because I was there on business, a rather large woman gets off the elevator in an oversized t-shirt, underwear and socks. A young girl came in obviously not even 18 and was given a room without question. The clientele was totally sketchy.

It took forever to get a refund, the lady was "new" and didn't know how to work the credit card machine so her manager had to do it when she came back the next day. As we were leaving, the desk worker made a comment about my leaving to another sketchy hotel guest. Well, if she knew how to work the internet and how to treat guests maybe I wouldn't have left.

The hotel reeked and the room was disgusting. The TV was wedged above the closet hanging at an angle, I seriously thought it was going to fall. I turned on the air conditioning and I think that there was something dead in there because it smelled even worse.

6.2/10
Good
Hotel Review - Posted Dec 22, 06
63 year old man with a luxury budget, traveling for leisure

It was convenient and inexpensive.

I am very likely to return to the Microtel Inn Matthews.
I would definitely recommend it to friends.
PoorExcellent
Overall value for price
Check-in process
Quality of service
Quality of bed, furniture
Room cleanliness
Condition of TV & lights
5.6/10
Okay
Hotel Review by a traveler from Stillwater, OK - Posted Jul 10, 05
22 year old woman with a economy budget, traveling for leisure

I am somewhat likely to return to the Microtel Inn Matthews.
I might recommend it to friends.
PoorExcellent
Overall value for price
Check-in process
Quality of service
Quality of bed, furniture
Room cleanliness
Condition of TV & lights
5.0/10
Okay
Hotel Review by a traveler from Stillwater, OK - Posted May 13, 05
21 year old woman with a moderate budget, traveling for leisure

The Microtel Inn Charlotte met expectations and fit our needs for the trip.

I am somewhat likely to return to the Microtel Inn Matthews.
I might recommend it to friends.
PoorExcellent
Overall value for price
Check-in process
Quality of service
Quality of bed, furniture
Room cleanliness
Condition of TV & lights
8.7/10
Excellent
Hotel Review by a traveler from Waynesburg, PA - Posted Dec 19, 04
66 year old woman with a moderate budget, traveling for leisure

I was very pleased with Microtel Inns receptionist/reservationist. The staff is very friendly and makes you feel at home.

This hotel made me feel important: They treated us very kindly when checking in. They were always smiling and interested in us as people.

I am very likely to return to the Microtel Inn Matthews.
I would definitely recommend it to friends.
PoorExcellent
Overall value for price
Check-in process
Quality of service
Quality of bed, furniture
Room cleanliness
Condition of TV & lights

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