Microtel Inn and Suites Knoxville, TN - Enjoy a Quality Hotel Room at a Discount Hotel Price Start your day with our "Get up and Joe"... more »
Microtel Inn and Suites Knoxville, TN - Enjoy a Quality Hotel Room at a Discount Hotel Price Start your day with our "Get up and Joe" Continental Breakfast. Enjoy the Free Use of our High Speed Wireless Internet and Save More Money by using our free Local and Domestic Long Distance phone service. All rooms offer HBO, ESPN, and Expanded Cable. Our tastefully appointed guest rooms feature our Dream Well Bedding, which features cozy down-like comforters wrapped between two crisp white sheets, upgraded thread-count linens and extra pillows. Some of our rooms offer refrigerators. Microtel is one of the fastest-growing budget hotel chains in the US and the recipient of The JD Powers Quality award for 7 years in a row. This recognition is just one testament to our long-standing dedication of offering quality service and unmatched conveniences to our guests. Make Microtel Inns and Suites the best choice for your next hotel stay. It is our policy to only rent rooms to guests who are over the age of 21.
Wyndham Hotel Group
Cons: Decor reminds me of a hospital,
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Posted May 03, 2007
Okay
Cons: Decor reminds me of a hospital, nursing home, or mental institution! Everything is drab & gray & room is small. Definitely needs updating. Wallpaper starting to peel a bit & some stains. Rusty light cover. Someone drew on ceiling...
35 year old female with a luxury budget, traveling for business
I have stayed in many hotels in my lifetime and this had to be the most uncomfortable bed. I would have been better off sleeping in the floor except it was not very clean. The best part of the stay was the easy internet access. However, it was still much better than the Days Inn.
- The bathroom floor is extremely dirty (I did not walk on the bathroom floor without towels on the floor due to the dirt).
- An extremely dirty carpet (I spilled water on the floor and when I wiped it up the cloth was filthy from dirt in the carpet; I did not walk on the carpet without shoes due to the dirt).
- The room smelled musty and had a mildew odor (I purchased a can of Lysol spray and room air freshener to make the room tolerable and to ensure that I was not breathing mold/mildew spores).
The price of this lodging was very reasonable, unfortunately I did not find the room to be clean, which is an absolute minimum and reasonable requirement for any hotel.
The hotel manager has ignored my complaint and numerous follow ups. The hotel manager has ignored the BBB complaint and has now received an "unsatisfactory record."
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