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Marriott's Shadow Ridge I-The Villages

3 Stars
 
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9003 Shadow Ridge Road   [edit info]
Palm Desert, CA 92211, United States +1 760 674 2600 marriott.com - see rates
Check-in time: 4:00p    Check-out time: 10:00a
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Southern California's magnificent mountain ranges serve as the breathtaking backdrop for Marriott's Shadow Ridge II-The Enclaves. Spaciou... more »
 
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average guest rating 3.6 out of 5

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Sort by:   newest   best   worst 21-30 of 51 reviews

Great non smoking property – Posted May 12, 2007
   
         
Good

We only stayed three nights, and when it was time to go I had a lump in my throat and was fighting back the tears.I love the desert in springtime as my grandparents had a lovely home on a lake and took me there every weekend growing up...

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The ambiance was very comfortable and – Posted May 04, 2007
   
         
Excellent

The ambiance was very comfortable and enjoying. The room's amenities were very convenient as well.Front desk made it very clear that it was "more like a time share" than a full service hotel. This meant no help with baggage and other services.“Our...

read full hotel review on MYTravelGuide

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It was like being in our own condo with – Posted Apr 23, 2007
 
         
Excellent

It was like being in our own condo with everything we needed and more.I can't think of anything I didn't like.“My husband and I were pleasantly surprised at our hotel room because it wasn't a room; it was almost like having our very own condo. We...

read full hotel review on MYTravelGuide

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"We stayed for 3 nites in the studio – Posted Apr 07, 2007
 
         
Excellent

"We stayed for 3 nites in the studio that was only 2 weeks old. We loved the decor and especially the beautiful Kinf size bed with a wonderfer comforter, we didn't want to leave. We also loved the main pools, very clean and large enough to do laps....

read full hotel review on IgoUgo.com

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Hotel Review – – Posted Oct 09, 2006
   
         
Good
48 year old male with a luxury budget, traveling for leisure

Marriott always offers superior destinations and accommodations. Our family has been Marriott timeshare owners for over ten years and we've never been disappointed by any of their facilities. If you want to go to top destinations, and enjoy excellent service, Marriott is the way to go.

The furnishings were particularly nice, better than we have at home!

I am very likely to return to the Marriott's Shadow Ridge I-The Villages.
I would definitely recommend it to friends.
HorribleExcellent
12345
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Hotel Review – – Posted Oct 16, 2006
   
         
Good
79 year old female with a luxury budget, traveling for leisure

It had beautiful grounds. The rooms needed some updating and better cleaning. Also some minor repairs.

They were very polite and accommodating upon check-in and our unexpected check-out due to an emergency.

I am very likely to return to the Marriott's Shadow Ridge I-The Villages.
I would definitely recommend it to friends.
HorribleExcellent
12345
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Hotel Review – – Posted Nov 22, 2006
   
         
Okay
73 year old male with a luxury budget, traveling for leisure

It was a large, spacious suite on a golf course. It was near the pool. It was in average condition, there was no room or towel service. The electronic lock malfunctioned on arrival until repaired. They bug you to take in their sales pitch for more points.

I am somewhat likely to return to the Marriott's Shadow Ridge I-The Villages.
I might recommend it to friends.
HorribleExcellent
12345
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Hotel Review – – Posted Aug 10, 2006
   
         
Mediocre
73 year old male with a luxury budget, traveling for leisure

The Shadow Ridge is a lovely location and the room was large and comfortable. We were unable to enter our room with three different sets of electronic card keys given to us. It seems that no maintenance is performed on anything until it no longer works. The handyman had to come down to our room and fiddle with the lock until he got us in. Then, we were unable to leave and return until they finally, reluctantly, changed not our key again but the whole locking mechanism. We were also disappointed with the room and the towel servicing. One would think that for the price one pays to stay at this place, that one would get at least the minimal service. We were pressured to attend a pitch to sell us time share. Given this experience we would not recommend the Marriott Vacation Club hotel to anyone at any price. You can stay at a decent motel and have better service and amenities for a lot less money.

I am not likely to return to the Marriott's Shadow Ridge I-The Villages.
I would not recommend it to friends.
HorribleExcellent
12345
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Hotel Review – – Posted Sep 03, 2006
   
         
Good
40 year old female with a luxury budget, traveling for leisure

We love this resort. It is clean and roomy. They have upgraded the pools and they are continually growing this resort. However, this last trip was upsetting as they did not provide the expected service as stated for the vacation ownership tour and gift as stated that we would receive.

I am very likely to return to the Marriott's Shadow Ridge I-The Villages.
I would definitely recommend it to friends.
HorribleExcellent
12345
Overall value for price
Check-in process
Quality of service
Quality of bed, furniture
Room cleanliness
Condition of TV & lights

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Hotel Review – – Posted Jul 06, 2006
   
         
Okay
39 year old female with a luxury budget, traveling for leisure

The workers did not clean or re-supply the rooms properly.

I am somewhat likely to return to the Marriott's Shadow Ridge I-The Villages.
I might recommend it to friends.
HorribleExcellent
12345
Overall value for price
Check-in process
Quality of service
Quality of bed, furniture
Room cleanliness
Condition of TV & lights

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