Marriott Trumbull Traveler Review

Dirty rooms and mold

We stayed at this Marriott because it was convenient for the funeral we were attending.

While the public areas are all right, the rooms were filthy. We discovered that our bed had not had the sheets changed from the prior customer. The ceiling in our bathroom was leaking and a large chunk of the ceiling fell into the bathtub on the 2nd and final day of our stay. The grout had mold in it and even after our complaint was not cleaned. The manager offered us some points and $20 off our bill, which was insufficient considering the filth and inconvenience. Bathing in whatever was dripping down out of the ceiling should have been treated more seriously, as well as the problem with the mold. The hotel manager knows there is a problem, they even turned off the water in the entire hotel during our stay, and this was before we informed them of our problems. Do not stay at this hotel.

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