Marriott Trumbull Hotel - Page 2

The front desk staff was less than enthusiastic when approached. The room was located at ground level, as such bugs had easy access through the door. Although the bathroom was cleaned each day during my stay, I noticed that the staff did not scrub the mold away that was growing on the tile and grout. If I were to stay here again, whether for business or pleasure, I would request a room on a higher floor.

I liked the pleasant, courteous staff.

The Marriott is a nice place to stay, clean, and comfortable.

I had indicated that we would be four people and wanted no feather pillows when I registered online. We received a room with only one bed and feather pillows and feather comforters everywhere. We needed two cots, which left no floor space to walk and I had an asthma attack from all the feathers.

It was all that I had expected. Whenever I travel, I try to use Marriott due to the services that I usually expect.

The heat was not operational. The hotel uses only feather pillows. When I called the front desk to request non-feather pillows, they told me it would be a few minutes. 40 minutes later, an employee arrived with more feather pillows. I called the front desk again and spoke to someone else that said they only had feather pillows. This caused me to have to use blankets for pillows and then purchase pillows the next day at a local store. If you cannot use feather pillows for allergy, health or moral reasons, you should bring your own.

The service was as I would expect from a Marriott facility, average or above.

I am very pleased with my stays in Marriotts.

It was very nice. clean, friendly.

This hotel made me feel pampered: My room was upgraded to a suite from the standard room expected.

Events and catering staff were extremely friendly and helpful.

This hotel made me feel extravagent: The accommodations were quite nice, far more luxurious than I anticipated.

Was traveling with family to pick my son up from camp -- would have liked the family summer rate (especially since the hotel was empty) but it was only offered if we stayed over a friday or saturday.

This hotel made me feel comfortable: Well treated -- really liked the free tea and cookies on arrival.

This hotel made me feel welcome: Welcoming me back, greeting me with a smile, speedy check in, called to make sure everything was ok.