Marriott Resort Coronado Island

We did not enjoy our stay. Extremely poor quality of rooms. Under renovation and mud, dirt everywhere. 1st room air conditioning was not working, broken furniture, smoker next door, missing light bulbs, coffee pot not working,room was not even stocked with BR items! Also our deck was just outside a VERY noisy fountain............unable to hear conversation and sleep at night.

Requested a room change due to things mentioned above. Was not handled in a professional way-----repeadly stating "all our rooms are booked" and not taking care of the problem. When we did change rooms nearly all of the same problems existed!

We registered a c/o and were ONLY given 75.00 off per night. That hotel was not worth 200.00 night. We are also Marriott owners and were not compensated with points or upgrades etc.

This is a Marriott Hotel? Lacks professionalism and quality.

Fantastic food and the place for Sunday Brunch. Nice rooms and close to the ferry landing if you want to take the boat in to San Diego.

As a frequent guest of this Marriott we are treated very well as returning guests. They do their best to assign us to our preferred room and meet our other requests. The bay view is outstanding and the hotel doesn't feel like a typical Marriott.

This hotel made me feel respected: We had a request for two specific rooms to allow us to support an elderly parent. When we arrived, the rooms were as requested. We were welcomed back and thanked for selecting their hotel. The staff is well trained and very professional.

They have a superior staff at all levels. It's in a great location and has a view. It's well maintained and is an attractive facility.

This hotel made me feel welcome: They had a friendly, knowledgeable, staff that knew me from previous stays and recognized me.