Marriott Marquis New York Traveler Review

Great Hotel but Terrible Internet

I stayed 3-nights on business. Their new computer-driven elevator system was fantastic. Hardly any waits, and the logic prevents each elevator ride from being a "local." The room was clean and comfortable. There is a charge for wireless internet. I signed up for the 3-day plan (approx. $30). What a disappointment! It should not take 2-minutes for Google to come up! I phoned tech support, left a voice mail, and their message promised a call-back. They never called back. I kept trying to use the internet. Refreshing my connection every 5-minutes seemed to help some, but speed was never good. It was far worse than old dial-up. This hotel contracts out their internet service to another company. It was too bad the poor internet service tarnished an otherwise perfect stay.

View All Reviews for Marriott Marquis New York