Marriott Marquis New York Hotel

I stayed 3-nights on business. Their new computer-driven elevator system was fantastic. Hardly any waits, and the logic prevents each elevator ride from being a "local." The room was clean and comfortable. There is a charge for wireless internet. I signed up for the 3-day plan (approx. $30). What a disappointment! It should not take 2-minutes for Google to come up! I phoned tech support, left a voice mail, and their message promised a call-back. They never called back. I kept trying to use the internet. Refreshing my connection every 5-minutes seemed to help some, but speed was never good. It was far worse than old dial-up. This hotel contracts out their internet service to another company. It was too bad the poor internet service tarnished an otherwise perfect stay.

This is one of the best hotels in New York City and the elevators are a big reason. Not only are they a sight to see, but they are an efficient system. During peak rush hours (5:00 PM - 7:00 PM on a Saturday evening) waits are as long as 5 minutes. At other times, the elevators whisk you quickly to and from your room to the first floor or the beautifal 8th floor atrium where the elevators system stands tall as a sight to behold.

Great Fantastic PEEERFFFEEEECCCTTT

Marriott has now installed in its 41-story New Orleans hotel the same elevator system recently installed in the NYC Marriott Marquis. I was there for four days last weekend (11/10/07 - 111/13/07) and I think the new system is excellent. It quickly and methodically distributes passengers among the hotel's elevators. I was staying on the 40th floor and never had more than 4 or 5 stops on the elevator going up or down. Occasionally there was a bit of a wait, but nothing unreasonable. I expect this system to be installed in all of Marriott's mammoth hotels, such as San Francisco, Atlanta, San Antonio, etc.

It was a beautiful hotel centrally located to the Broadway plays. I loved the revolving bar and restaurant at the top of the hotel.

This hotel made me feel secure: They had lots of hotel security and regular employees very visible.