Marriott Hotel County Hall Hotel - Page 1

I stayed at the Marriott County Hall with my parents in June. We were transiting London on our way back from Marrakech and had decided to have a night at the ballet. I chose the County Hall because it is such a historic building and the location cannot be beaten.

The service was generally excellent. We were treated incredibly well while checking in and the reception staff were extremely helpful throughout our stay. However, our request for non-smoking rooms couldn't be fulfilled and my bedroom in particular smelled strongly of smoke.

The rooms themselves were extremely comfortable (especially by London standards) and the bedding was luxurious. They were, however, a long walk from the elevators and my father, who has walking difficulties, found it hard going.

Our only other gripe was in getting our bags brought up to the room. This took a terribly long time and only happened after several calls to customer services. Our experience with the concierge was generally not good as he was pretty bad tempered and disrespectful.

As Sunday was father's day, we had breakfast delivered to the room. The breakfast was absolutely delicious and was delivered by such a friendly lady.

I really enjoyed my stay at the County Hall, apart from a few minor glitches. However, there are a few other hotels in the general area which provide a similar service for less money, in my opinion (The Royal Horseguards, for instance)

This was an outstanding hotel with a perfect location on the Thames right next to the London Eye and across from Parliament. The service was absolutely top notch . The bed was extremely comfortable and the shower was hot and strong. The bar was in a beautiful room overlooking the Thames and a great place for a Pimm's Cup after a day of sightseeing.