Marriott Downtown Indianapolis Hotel

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Marriott Downtown Indianapolis Hotel
Good 6.4/10 79 reviews
350 W Maryland St, Indianapolis, IN 46225 (at West St & Maryland St)
Hotel Class: 3 Stars
Call now to book: 866-898-7540 from Hotels.com

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Official Contact Information & Amenities

Information
615 rooms, 19 floors, Built 7 years ago (2001), Renovated 3 years ago (2005), Check In: 4:00 PM, Check Out: 11:00 AM 
Amenities
Free high-speed Internet in public areas, Free wireless Internet in public areas, Pool (1 indoor), Hot tub, Fitness room, Business center, Parking ($), Room service, 2 Restaurants 
Room Amenities
Air conditioning, Free high-speed Internet, Cable TV 
Type of Property
Hotel 
Call now to book this hotel
866-898-7540 from Hotels.com
Official Phone Number
(317) 822-3500 
Official Website
Marriott Downtown Indianapolis Hotel 
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79 Unbiased Traveler Reviews

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3.0/10
Poor
member icon Poor - but used to be nice
Posted Mar 3, 08 by goaltender, 1 reviews 
34 year old man with a moderate budget, traveling for leisure

Wow- how the mighty have fallen. I used to stay at this hotel and loved it, but I stayed there recently and I don't think a free room would get me back. I think if you pay over $150 per night, some things should be expected. Like a clean bathroom, a good cup of coffee and a great night's sleep. It did not happen. The staff was not attentive and the room was not clean when we checked in. It seemed like they were not prepared for a large group that they had arriving. We had to wait for the room to be "re-cleaned" and they did not even offer to buy us a Starbucks or give us a room discount. The check in time is 4PM and we arrived at 4:28, they should have had all the rooms ready. The noise was horrible and we complained and our complaint di not seem to be a priority. What poor customer service. DO not waste your time staying here.

10.0/10
Perfect
member icon Staff very friendly
Posted Jan 12, 08 by lovebird, 1 reviews 
45 year old woman with a economy budget, traveling for leisure

The staff was great, rooms clean, a little trouble with tv(if moved it messed up). My 2 year old grandson likes stairs and elevators, when he went up and down the staff had fun picking on him(thought they might get upset instead they had fun with it thanks so much). The fruity water was good. Wish parking was cheaper or discounted but still good value with internet prices. Loved location. Would have liked more discounts for venues like the zoo. Our visit was Sept 14th-17th.

6.5/10
Good
Hotel Review - Posted Jun 13, 07
46 year old man with a luxury budget, traveling for business

I am very likely to return to the Marriott Downtown Indianapolis.
I would definitely recommend it to friends.
PoorExcellent
Overall value for price
Check-in process
Quality of service
Quality of bed, furniture
Room cleanliness
Condition of TV & lights
8.1/10
Excellent
Hotel Review - Posted May 24, 07
52 year old man with a moderate budget, traveling for leisure

I am very likely to return to the Marriott Downtown Indianapolis.
I would definitely recommend it to friends.
PoorExcellent
Overall value for price
Check-in process
Quality of service
Quality of bed, furniture
Room cleanliness
Condition of TV & lights
5.6/10
Okay
Hotel Review - Posted May 22, 07
73 year old man with a luxury budget, traveling for business

I am somewhat likely to return to the Marriott Downtown Indianapolis.
I would definitely recommend it to friends.
PoorExcellent
Overall value for price
Check-in process
Quality of service
Quality of bed, furniture
Room cleanliness
Condition of TV & lights
More Reviews: 12345 Next

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