Marriott City Center Minneapolis Hotel

This was my first trip to Minneapolis and I wanted to stay at a hotel that was city center and in the middle of everything. After arriving in the morning at 7:30 I was still tired and needed to get cleaned up before venturing out to the mall or other shopping. I first was mad because check in was listed at 3 and what was I going to do with all that time. I went to see if I could check in early and there was no problem with that. The staff was amazing and a great help when I needed directions. That night was very comfortable! Go to the North Shores Grill (In hotel) the supper and breakfast is amazing!!!! I will be staying here everytime I return to Minneapolis!!!

As a Platinum Member of Marriott I have grown accustomed to being treated very well at Marriott properties. Unfortunately I found my experience at the Minneapolis City Center to be lacking. I specifically asked for an upgrade 1 week prior to checking into the hotel. Instead of an upgrade I was given a downgrade a room on a non-concierge level floor with a view of a much taller building. Upon entering my room I looked to find my complimentary bottle of water and milano cookies as all Marriott properties provide to Platinum members, but was disappointed again. I requested water to be brought up to my room, but unfortunately it never happened. Furthermore the bathroom had only 1 bath towel and when I went to take a shower found the shower curtain falling off the rails. Overall this Marriott has left a real bad taste in my mouth.

The hotel was comfortable, clean and it had a friendly staff. It had easy access to whatever you wanted to do.

The only thing I did not like was that it was a non union hotel.

It was a nice hotel located in downtown Minneapolis. It was connected by skywalk to other businesses. The entire hotel was non smoking and it had quiet rooms.

This hotel made me feel content: I knew that my room would be clean, comfortable and quiet.