Marriott City Center Hotel Hotel - Page 2

It took three tries to get a proper handicapped suite. The suite was very small and a hide a bed could not be let out without having to climb over everything.

I stayed there twice. It was a wonderful experience. It is a class act.

It’s close to downtown. They have a friendly staff and prompt room service. They’re good at giving directions and advice for activities or meals. I loved the free shuttle.

This hotel made me feel sophisticated: They called me Miss and did everything for me.

I slept and left. I stayed because my company booked the room for me.

It’s a good location. Parking was only across the street in a privately owned lot.

They always have high quality facilities, a friendly and competent staff and restaurants that serve the foods that I like at reasonable prices.

There were three tries to get the correct room. There was only one bed in a suite.

The hotel was fine, I had no problems.

The hotel has nice rooms and a good location.

The hotel had nice rooms and very attractive looking lobby and common spaces.

It was a great location, easy to get to and a very nice hotel. The valet smoked in my car, which I thought it was awful. I also thought the parking fees were high. The pool was being renovated, but it looked like it will be very nice. There was a shuttle to area attractions, but, in my opinion, it stopped too early for a weekend. Overall, though, it is a good place to stay.

We're used to staying at Hiltons, we chose this one for location and availability and were extremely disappointed. The hotel itself is average, and I guess they can get away with the extremely high rates due to the location, but it definitely was not worth it! The rooms are mediocre, and the staff is apathetic.

After booking, our plans changed from "just the two of us" to include our two teenaged children as well. I called the hotel on the day of arrival to see if we could get a room with double beds or add another room, and the friendly reservations agent said it was no problem to reserve a room with two double beds. When we arrived and went to our room, there was a King bed only. Returning to the lobby, the desk agent said that there hadn't been any double rooms available for weeks. They brought two very inferior cots with absolutely awful pillows to our room. They didn't even help to move the furniture out of the way to set up the two cots, just left them standing in the middle of the room.

Also, when you reserve a room for four people, you shouldn't have to call housekeeping to get enough towels.

The pool is difficult to find, when they tell you it is "adjacent" to the health center, they mean you have to go into the health center to find it tucked away in the corner. There is no signage for the pool on the 11th floor. When we couldn't find the pool, we used the house phone to call, and were laughed at by the Marriott employee who answered the phone. In spite of having a lifeguard on duty, there were used towels all around the pool, and all of the very few chairs around the pool either had unused or used towels on them. The lifeguard on duty was rude; we had brought some food into the pool area, and rather than asking nicely to take it out, he said, "You have to get out of here with that food." Rude, rude, rude.

The breakfast buffet is fresh and delicious, and our service was good there. It is pricey

Parking is not affiliated with the hotel and is expensive, too. The clearance is very low, so beware larger vehicles!

The hotel and the staff were very nice. One of the employees at the concierge desk was great. He gave us good directions to various sites and he helped us find a nice restaurant and bar. My only problem with the stay was that there was a conference being held. I would have liked some warning that lots of people would be running around and making lots of noise.

There are very nice people working there. On weekends though, my advice is to be prepared as the restaurants nearby are mostly closed on Sunday.

The place is close to downtown and it has great views.

They had comfortable beds and a nice view but were overpriced. It took more than an hour to get the shampoo, conditioner, and soap that was not in the room to begin with.

This hotel made me feel comfortable: The computer that had online capabilities was a nice touch.

It was fine. I checked in, I slept, I left.

We were there for a wedding. It was a good location and the staff was friendly.

This hotel made me feel important: They greeted me as a silver member.

We stayed here for our honeymoon. We had a great experience, but we cut our time short, due to renovation.