Marriott Chicago Downtown Hotel

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Marriott Chicago Downtown Hotel
Good 6.5/10 185 reviews
540 N Michigan Ave, Chicago, IL 60611
Hotel Class: 3 Stars
Call now to book: 866-898-7540 from Hotels.com

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8 Marriott Chicago Downtown Hotel Photos by Real Travelers

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Marriott Chicago Downtown Hotel - Chicago - outside of marriot
outside of marriot
 
Marriott Chicago Downtown Hotel - Chicago - valet/ cab stand
valet/ cab stand
 
Marriott Chicago Downtown Hotel - Chicago - michigan avenue entrance
michigan avenue entrance

Official Contact Information & Amenities

Information
1192 rooms, 46 floors, Built 30 years ago (1978), Renovated 9 years ago (1999), Check In: 4:00 PM, Check Out: 12:00 PM 
Amenities
Pool, Hot tub, Spa Services, Fitness room, Business center, Pets allowed, Room service, 1 Restaurant, 1 Bar 
Room Amenities
Air conditioning, Free high-speed Internet, Cable TV 
Neighborhood
Gold Coast 
Type of Property
Hotel 
Recently Reported Price
Prices generally start at $249 per night 
Call now to book this hotel
866-898-7540 from Hotels.com
Official Phone Number
(312) 836-0100 
Official Website
Marriott Chicago Downtown Hotel 
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185 Unbiased Traveler Reviews

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4.0/10
Mediocre
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Posted May 24, 08 by Crashdog, 1 reviews 
30 year old woman with a moderate budget, traveling for leisure

When we arrived, we were told that they were overbooked and did not have a room, even though we had a reservation. However, they did arrange to have us moved to another marriot property in chicago. Very swanky lobby...didn't get to see the rooms! Nice staff.

1.0/10
Stay Away
member icon terrible...stay away
Posted Mar 25, 08 by member87006, 1 reviews 
32 year old man with a moderate budget, traveling for leisure

service: we initially found a great deal and reserved through marriott.com. however, after a long day of travel with 2 kids, we checked in at about 10pm they decided to double the rate on us, after we had already checked in! the front desk called to our room after the kids had fallen asleep and said the supervisor told them the rate was no longer effective, yet it was on their website! i asked them to compromise b/c it was their mistake but they wouldn't budge. i told them we would find another hotel and they told us "go ahead." so by the a.m. we were in a better hotel with better service and view!

the hotel itself: the front desk had 2 people staffing it and just two parties checking in (including us). however, the other lady at the front desk decided to walk away and not check us in, she told us to wait until the other staffer was done with the first party. hotel entrance was off of machigan ave. and hard to get to b/c of the one way streets. the lobby was a mess with construction going on. we stayed on the 35th floor for one night and could hear the work they were doing! restuarants were meager, weak on selection, bland on food and ridiculous on price ($15 for pastry and piece of fruit)!

would not recommend this hotel. you can find better elsewhere!

8.0/10
Excellent
member icon Great Location
Posted Aug 28, 07 by PinchRN, 1 reviews 
51 year old woman with a moderate budget, traveling for leisure

Nice lobby, room fairly standard for chain and price. I got a very good price through the AAA website. You couldn't ask for a better location as far as nearby tourist activities and the convenience of the free trolley, the "el", and good city bus routes all right outside the front door. Desk staff and concierge were friendly. We had no complaints whatsoever.

8.0/10
Excellent
member icon Nice stay
Posted Aug 7, 07 by fullhouse714, 1 reviews 
41 year old woman with a moderate budget, traveling for leisure

Great location. Beautiful room. Easy to find. What else can you ask for?


Confirmed Review This hotel stay was booked through OneTravel.com
4.6/10
Mediocre
Hotel Review - Posted Jun 26, 07
39 year old man with a moderate budget, traveling for business

The hotel and the staff were nice. There was plenty to do in the area. Parking was extra.

I am somewhat likely to return to the Marriott Chicago Downtown.
I might recommend it to friends.
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