I have stayed at this property many times over the past 2 years and had family/friends stay there as well when they came to visit. Never again.
U was a bit taken aback by the 2x the room rate they wanted to charge as a deposit on my credit card. They used to take cash and hold it until they checked us out in the morning, then return it.
Well, I was told at one point that was still OK, then two hours later I was informed that it was not acceptable. After I was told the room was paid for and not to worry, just come back with your cash, and we will check you in.
I had ordered the room through Expedia who were so wonderful through the ordeal that ensued. I became a bit unnerved with the 30 minute run around that they gave Expedia about not being able to release the funds, or provide proof that I was not staying in the hotel, only a manager can make that call. Of course, there was no manager on duty until 7 am. He tells me he is calling the cops. I went ahead and called them first because this was out of hand, the Alameda police have always been so good to me.
Stay away from this mess. I wouldn't stay there again or ever recommend that hotel to friends or family. Good thing I'm moving.