Ideally located in Boston?s chic Back Bay, the luxurious, new Mandarin Oriental, Boston combines world-class sophistication, sumptuous... more »
Ideally located in Boston?s chic Back Bay, the luxurious, new Mandarin Oriental, Boston combines world-class sophistication, sumptuous accommodations and gracious service. Poised on Boylston Street, near the elegant shops of Newbury Street, the famed Boston Public Garden and the newly restored South End, it is at the heart of what?s happening in this vibrant American city. 148 guestrooms, including 12 suites, will provide the city?s most spacious accommodations amongst Boston hotels. The hotel will be a stylish setting for the latest addition to Boston?s culinary landscape with its signature restaurant, Asana. Serving refined American cuisine and authentic Asian dishes, Asana will offer all day dining from a creative menu designed by Executive Chef Nicolas Boutin that incorporates the finest, seasonal ingredients found in New England. The restaurant?s floor-to-ceiling windows will afford great views onto Boylston Street, creating a lively ambience, also shared by the hotel?s adjacent M Bar & Lounge. To nurture the mind, body and spirit, the 16,000-square-foot Spa at Mandarin Oriental, Boston will offer holistic treatments blending Eastern traditions with modern techniques from its nine private treatment rooms, including a Hydrotherapy suite, a spacious couples suite, and a deluxe VIP Mandarin suite. The Spa will feature extensive heat and wet facilities in both the men?s and women?s lounges, with Crystal Steam Rooms, Vitality Pools, ?Experience? showers and tranquil relaxation areas.
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female with a luxury budget, traveling for business
We booked under the AmEx Platinum Fine Hotel and Resorts Program and were treated like second rate guests being thrown scraps. We were shown to two different rooms that were dirty. The first was strewn with dirty towels and empty bottles and the second smelled like a stale cigar and old beer. At the second room, the bell boy tried to explain that a wedding party had stayed over the weekend. No excuse for an alleged 5 star hotel. It really calls into question the quality of the housekeeping. The room smelled like a "dive bar" and they didn't notice...IT'S A NON SMOKING HOTEL!!! After being traipsed around the hotel from room to room, you would think they would have given us a fabulous upgrade...WRONG. The staff seems to be under the mistaken belief that treating their guests ungraciously somehow passes as being exclusive. We checked out and went to the Ritz where we were treated like valued guests.
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