Within 10 minutes of checking into our room, the toilet overflowed, and the hotel staff took over 30 minutes to fix the problem. The entire carpet was soaked. The staff did redeem themselves by comping all of our meals during the length of the stay (after much complaining). Once we got settled into a normal room, we were able to enjoy ourselves. We appreciated the lions on exhibition, and the food was above average. Not sure if I would stay here again, however.