I was a victim of their over sold policy, after paying for and reserving the room 36 days in advance. I explained that this was our 28th wedding anniversary and our son’s 21st birthday. They didn't even say they were sorry, the registration staff was very rude.
They sent me packing to the Stratosphere with twenty dollars for cab fare. No compensation offer. I will never step foot in this hotel again, and I don't recommend that you do, either.