Where do I begin? We just returned from a week at the MCM Elegante in Albuquerque, New Mexico. We stayed for eight days and seven nights. Throughout our trip it seemed as though there was always something that was in a state of disrepair. When we checked in...we were told that the dryers were out of service...that was on a Saturday...there were literally hundreds of baseball players staying at the hotel when we were there. I was not once able to wash my son's uniform and dry it...either the washers or dryers were out of repair...the elevators were intermittently out of order...two people even got stuck on it one night...in addition our air conditioner was weak at best...the temperature ranged from 97-104 degrees when we were there...the faucets for the shower are mounted backwards and every now and then one received a shot of really hot water while showering...we were lucky enough to be staying at the hotel when there was a power failure one night...we went to the bar with our tickets for "two free complimentary drinks"...and were told that they "were trying to keep people out of the bar tonight because we don't have power". We left per their request. They refused to honor the tickets from the night before...and they were quite rude about it. I would not stay there again.