Luxury Inn Hotel

Best Western no longer owns this. It is managed by Foreigners and they are very rude and need to be fired. The place is a disaster and the management is incompetent. They will not give rates over the phone, "will tell you when you get there". What kind of business runs a hotel like that. When I asked why they could not give rates over the phone, the manager, whose English was poor, told me "To Go To H*ll" and hung up on me. People, if you stayed there before and liked it, don't plan on returning. You can not book on line and Best Western no longer owns this. The place still has the same phone number but is now called "Luxury Suites". The new owner is going to lose his shirt with this type of management.

I checked in late after ten o'clock in the evening. The staff was very courteous. The rooms were nicely furnished and they had all the amenities. The bed was extremely comfortable. The location was excellent for my purpose and it was easily accessible to all the major freeways. The hotel was in a well lit and patrolled area. There were lots of restaurants, stores and clubs within short walking distance.

This hotel made me feel welcome: The management was very welcoming and friendly. The staff met us at the door and escorted us to our rooms. Check out was very quick.

We stayed here for OU weekend which is when UT plays OU in football and all the frats/sororities go up to Dallas for the fun weekend. I definitely wouldn't have stayed at the Best Western, but it wasn't up to me. This was such a shady hotel. When we were checking in, they didn't have all of our reservations and ran out of rooms for our party even though it was booked way in advance. The rooms had the most uncomfortable beds and the roll away beds were disgusting.

The pool was very small, but at least the hot tub was steaming hot and it was fun hanging out with friends in it. It was also entertaining going to different rooms throughout the night, but I would have preferred the hotel being all indoors instead of clumps of rooms outdoors. The stairs are quite annoying. Do not eat the breakfast in the morning. They gave us hot pockets and old donuts. There is also a Wal-Mart across the street if you need it. So, do not stay here because there are way better places to stay in Dallas.

Everything was up to standards.

This hotel made me feel relaxed: They were very friendly at all times. They went the extra mile to accommodate our requests.

This hotel is not as clean as it should be.