London Hilton on Park Lane Hotel - Page 1

At stayed at this holtel in early June 07. The hotel is conveniently located at Terminal 4 at London Heathrow. The rooms are incredibly quiet given you can see planes taking off from your bedroom window!

However I was seriously bitten by bedbugs. The Customer Relations person I spoke to on the morning of my departure acknowledged there had been an infestation 8 months earlier and said they would contact me. However all the correspondence I received denied any such problem and refused to even reimburse my Hilton Honors points. I stayed for 2 nights and had 14 bites the first night and I sprayed my sheets with bug repellent the second night thinking perhaps there were fleas in the bed. I received 4 more bites that night. I had no idea about bedbugs before this experience. Please Google "bedbugs" and find their feeding habits and how you can scan a room to detect their presence.