LivInn Suites - Page 1

I booked thru Hotels.com and reserved a standard room with 2 queens beds. prepaid. Needless to say when I got to the hotel they gave me a room with one queen. She said that all of the two queen rooms where booked. We told her that someone from hotels.com had called and confirmed the reservation.

We called hotel.com and talked with Oscar, and he read the notes of where he called the LivInn Suites to confirm the two queen room. He also looked at the LivInn website and you can book two queens and then it will change it to one queen.

He tried to get the front desk to help us and all they would is give us a roll away bed. However, when you have 4 adults and 3 are over 6 ft tall, that just doesn't cut it. She was rude to us, but after driving over 6 hrs from TN, we had no place else to stay. The lady at the front desk, told me the The rep for .com was lying, and that he told her something completely different than what he told us, and assured me that it was not their problem.

Come to find out there was family reunion, church group and girl scout troop, staying there as well, so I believe she gave my prepaid room to someone else to make the extra Cash. I later found out from other customers that their rooms were given away as well.

It was a nice hotel, but, no fitness center. You get a pass for a fitness center two buildings down.

Thanks to Hotels.com. Gave me a credit for the trouble. LivInn Suites....never apologized for the problem. No matter how the rooms are, I won't stay there again....due to customer service

The room was clean and fresh. We have no complaints. The breakfast was a nice treat before heading off to Tennessee. We will be staying here, again, on the return trip. The girls are looking forward to making their own belgium waffles again.

We didn't stay; we left b/c the room was not cleaned before our arrival which was two and half hours late after check in! No apology issued either. Got the same internet deal across the interstate for a much better place. Would not recommend b/c of attitudes.

I was impressed by the quality and cleanliness of this hotel. I had been looking around for cheap rooms and always had complaints about one thing or another: noise, cleanliness, room size, and smells. This LivInn lives up to the reputation given by user reviews.

The entrance is very clean and welcoming. The room I stayed in had a coffeemaker, an ironing board, complementary bath soap and shampoo, which is not always the case. Wireless internet access is also available as are most cable channels. For that price I do not believe one will find a better hotel room in Cincinnati. I would definitely recommend this hotel.

My family and I took a long weekend in Cincinnati. I booked this hotel according to other reviews I read and for the price. I was not disappointed. The recently remodeled rooms are great! The bed is very comfortable, and it is a very clean facility. We did not eat the breakfast, so I cannot rate it, but I do know they had waffle irons to make your own waffles if you wish. We got a free upgrade to a King Suite from a King Deluxe, so we got the cook top and dish sink, which really wasn't necessary for us. It actually made it a little cramped, but it was alright. Everything worked as it should. There were plenty of places to eat within a close driving distance. One word of advice: If booking with Orbitz, make sure to call ahead and check your reservation. I was the 5th or 6th person that day that was not on their system that used Orbitz. They ended up charging my credit card after Orbitz already had, but they readily gave me a refund. All in all, I most definitely recommend this hotel if staying near Cincinnati!