First of all i would like to say the 2bedrrom resort we stayed in was very clean and nice. but as far as service went when we needed something such as towels ,garbage bags etc. I would call front desk and get transfered to several different operators for any service or question i had not only was this aggravating . we waited a couple of hours for them to bring our things requested. finally frusterated i went to the front desk and talked to the manager and got some things resolved like garbage bags,and the gigantic plant cut from in frontof our door that we hardly could open or close. still didn't recieve towels or x-tra pillows till next day!!!! The water park if that's what u want to call it was a joke nice for the ages of 3-9 year olds. the reg. pool was like a public pool trying to find a space to even get in.overcrowded!!!!!! oh and the bumper boats ha ha was in a little water hole that had a sign posted DON'T FEED THE ALLIGATORS! Now i come from little ohio and i know there's alligators in florida but i sure don't want to get on a bumper boat and meet one personaly let alone send my children on one!when i went to check out and get my deposit back i was shocked to find out i owed $88.00 for using the phone locally!!!! NEVER ONCE WAS TOLD I WOULD BE CHARGED FOR LOCAL CALLS OR WAS NEVER POSTED ON PHONE OR NEAR PHONE!! IF THAT WAS THE CASE I WOULD HAVE USED MY CELL PHONE. BOTTOM LINE IF U WANT CRUMMY SERVICE OR TO BE RIPPED OFF STAY @ THE LIKI TIKI RESORT.