I would definitely return to this hotel. The location within blocks of Central Park and close to shopping was ideal. The service was impeccable--helpful staff everywhere. The room was spacious by NYC standards (meaning that there was actually room to walk!). The rooftop pool was a major asset since my stay was during the hottest, stickiest time of the year (July) and I had my 6 and 8 year-old daughters with me. The one problem we had was with out air conditioner which didn't get cold enough to really cool down the room. The good news is that when we notified the hotel of the problem they immediately changed our room to another with a working AC system. In addition to changing our room, at checkout the hotel knocked about $100 off the final bill and gave me an IOU for an upgrade for my next stay there. Overall I would highly recommend the hotel!