La Quinta Inn and Suites Silverthorne Hotel - Page 1

We chose this hotel because they were "pet friendly". We have a small, very mellow dog and brought her along. The young staff at the front desk were friendly, helpful and completely embarrassed by the manager's actions. He was rude to people checking in, yelled at children in the pool who were not doing anything out of the ordinary of being kids, and yelled at me in front of about 25 customers regarding my dog. We very shortly after checked out early (didn't even stay the night). I don't know if this hotel is listed as "dog friendly" anymore, as this occurred in September; but just FYI: this is no more "dog friendly" than an allergy clinic would be. I wrote La Quinta corporate and complained after I was charged for not only the one night we were supposed to stay, but also a second night as well. They apologized profusely and refunded our money, however it would have been nice to have an apology from the rude manager! I will stay at La Quinta Inn's again, just not this particular one. I feel for the staff that works for this hotel, as they probably find themselves continuously apologizing for the poor behavior of their manager.

This hotel offers a great stay for the price. The rooms are big, the staff is nice and the restaurant is great.

This place was very kid friendly and the room size was great.

This hotel made me feel content: They really worked at getting our rooms right. We asked for help and they provided it.

The bathroom was too small. The wireless internet connection did not work all the time. I did not care for the restaurant and the bar. Otherwise, everything was fine and the staff was efficient and friendly.

I stayed seven nights at various hotels. La Quinta was the best and most comfortable.

This hotel made me feel content: I had a very comfortable room. There was a delightful restaurant on premises with breakfast.