Now offering free wireless high-speed Internet access! The La Quinta Inn & Suites Gallup is at the gateway to Indian Country, and the... more »
Now offering free wireless high-speed Internet access! The La Quinta Inn & Suites Gallup is at the gateway to Indian Country, and the historical Southwest. We are located only minutes from Red Rock Park and the University of New Mexico Gallup. You will find we are within easy reach of your favorite restaurants and plenty of shopping. This hotel features top-notch amenities including Free Wireless High-Speed Internet Access, Meeting facilities, and Indoor Heated Pool. You'll also enjoy our Free Bright Side BreakfastTM served each morning. Don't wait, reserve your room today! Easy access on/off of I-40 Exit 26.
LaQuinta
Convenient to fwy; excellent breakfast
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Posted May 20, 2008
Excellent
Access heading east is excellent. Trains can be heard at night--not for the light sleeper. Breakfast was not just donuts and coffee, but included waffles, bagels, fruit and more. Complimentary newspaper. Suites have ample room and nice set-up...
47 year old female with a luxury budget, traveling for leisure
i wS CHARGED 2 XS FOR THE ROOM ON MY CREDIT CARD, THEN AT CHECK OUT WAS TOLD MY CARD WAS DECLINED AND PAID CASH FOR THE ROOM . WHEN I RETURNED HOME FROM MY TRIP I CALLED CREDIT CARD COMPANY AND FOUND IT HAD GONE THROUGH , THEY PUT IT THROUGH 2XS SO I WAS CHARGED 471 FOR ONE LOUSY ROOM THAT WAS NOT EVEN WORTH IT .THE WALLS ARE PAPER THIN AND THERE WASN'T EVEN HOT WATER IN THE MORNING. STILL WAITING TO GET MY REIMBURSEMENT FROM HOTEL...
78 year old male with a luxury budget, traveling for leisure
I won't stay in downtown Gallup. The location of the LQ was perfect for wife & me -- the east edge of town/I-40/Ex26. The room, plus other parts of the motel, were clean & neat. The exterior doors at both ends of the interior corridor locked automatically. Our King-bed room was pricey ($85.50 + $13.5% tax = $90.80) but, based on reviews I've read of other Gallup motels, there are only two I would book --- the LQ & Hampton Inn West (We stayed there in 2006 & it's excellent. But a room+tax now totals $115-$140). The LQ breakfast includes waffles, plus the standard items (bagels, pastries, cereal, juice etc.). The motel opened in 2003 or '04. We stayed there 10-12-07 & we'll stay there in 2008.
I had one of the worst experiences in getting credit for a cancelled reservation, I finally got it after 5 months.
Advice: if you do any transaction with this hotel keep very good records for proof.
On July 29, 2006 I was driving from Lubbock Texas to Las Vegas, NV. I had reserved a room here for a one night stay on July 29, 2006 through AAA a week before. According to the reservation policy, I had to cancel the room before 6:00 pm on July 29 2006 to avoid any charges.
On July 29, 2006, due to unavoidable circumstances on the road, I had to stay at Sheraton at Albuquerque. Therefore, around 5:30 pm I called the La Quinta Inn at Gallup and tried to cancel the reservation. The person on attended my call was unable to find my reservation detail and after 5 minutes on the phone he said my reservation is cancelled. He never gave any cancellation number.
After promptly, cancelling my reservation, I was charged in my credit card. On calling the manager, he said he cannot do anything and I had to dispute it as I did not have any cancellation number.
Please note: The person who cancelled my reservation never told cancellation number even though he said my reservation was cancelled.
It took me 5 months, writing letters to my credit card company sending my phone bills indicating the time the call was made to cancel etc., to get my credit back.
I also wrote a complaint letter to La Quinta Inn management in Texas. Not surprisingly, I never received any reply.
I liked this place because it was a nice and clean hotel. nice service. It was a little far from any places to eat but beside it was Dennys son I didn't mind.
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